Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shelby Kitchens

Mary Esther,FL

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

2
2
years of professional experience

Work History

Key Holder

Hollister
11.2022 - Current
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Lifeguard

Big Kahuna's Water Park
04.2022 - 10.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Educated patrons on safety protocols and enforced safety rules.

Education

Bachelor of Science - Psychology

University of South Florida
St. Petersburg, FL
12.2027

Skills

  • Customer Service Management
  • Staff Oversight
  • Resource Allocation
  • Daily Reporting
  • Training and Mentoring
  • Alarm Systems
  • Cash Handling
  • Safety Enforcement

Accomplishments

I am a proud member of the Fort Walton Beach marching band. I am one of three flute section leaders who maintain great performance in our section and mentor underclassmen. I was third chair as well as participated in two years of Bands of America, finalizing in the top 8 in 2023.

Timeline

Key Holder

Hollister
11.2022 - Current

Lifeguard

Big Kahuna's Water Park
04.2022 - 10.2022

Bachelor of Science - Psychology

University of South Florida

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Shelby Kitchens