Shelby Kovzel
Statesboro,GA
Summary
Public Relations major at Georgia Southern University with experience in customer service, leadership, and event coordination. Skilled in communication, organization, and creative problem-solving, with a passion for planning and executing engaging projects. Eager to apply interpersonal and project management skills in a professional internship setting.
Overview
3
3
years of professional experience
Work History
Bartender
Dingus Magees
Statesboro, Georgia
07.2023 - Current
- Delivered exceptional customer service by engaging guests and providing tailored recommendations.
- Ensured operational efficiency through high standards of cleanliness and safety.
- Collaborated with team members to optimize service flow during peak hours and events.
- Managed inventory and proactively restocked supplies to support smooth operations.
- Operated POS systems accurately, handling transactions with precision.
- Demonstrated effective multitasking and time management in fast-paced environments.
- Maintained composure under pressure, resolving customer issues diplomatically.
- Created a welcoming atmosphere, enhancing overall guest satisfaction.
Bartender
Myrtles Plot Twist
Griffin, Georgia
10.2022 - 06.2023
- Delivered exceptional customer service in fast-paced restaurant and bar environment, fostering strong relationships with diverse patrons.
- Managed orders and transactions with precision, ensuring accuracy while operating POS systems.
- Prepared and served beverages, including cocktails and wine, guaranteeing quality and consistency.
- Coordinated bar and dining operations during peak periods, demonstrating excellent organizational and multitasking skills.
- Resolved guest inquiries and concerns diplomatically, enhancing positive experiences and encouraging repeat business.
- Promoted specials and menu items effectively, honing persuasive communication and marketing skills.
- Maintained cleanliness and compliance with health and safety standards, contributing to a well-organized operation.
- Collaborated with team members to execute smooth service flow during busy events, showcasing teamwork capabilities.
Education
Bachelor of Arts - Public Relations
Georgia Southern University
Statesboro, GA05-2027
Skills
- Public relations and social media strategy
- Event planning and customer engagement
- Team collaboration and conflict resolution
- Time management and multitasking
- Effective communication
- Customer service and sales
- Item promotion and food sales
- Leadership and supervision
- Dependability and responsibility
- Analytical thinking
- Organizational skills
Languages
English
Full Professional
Affiliations
Kappa Delta Sorority – Georgia Southern University
Active Member, 2023–Present
- Held a leadership position supporting new members through mentorship, orientation, and skill development.
- Collaborated with chapter members to foster community engagement, teamwork, and organizational growth.
- Participated in fundraising and volunteer projects benefiting local charities and campus organizations.
- Contributed to maintaining a positive and inclusive chapter culture, promoting values of leadership, service, and friendship.
Accomplishments
Georgia Southern University – Statesboro, GA
Bachelor of Science in Public Relations (Expected May 2026)
- Dean’s List – 3 semesters for outstanding academic achievement
- GPA: 3.07
Event Planning & Project Coordination
- Enjoy organizing and coordinating personal events such as birthdays, holiday gatherings, and celebrations for friends and family.
- Skilled at managing logistics, creating schedules, and ensuring events run smoothly and are enjoyable for attendees.
- Creative and detail-oriented, with a passion for bringing ideas to life and crafting memorable experiences.
- Demonstrates initiative, planning ability, and strong organizational skills applicable to professional settings.
References
References available upon request.
Timeline
Bartender
Dingus Magees
07.2023 - Current
Bartender
Myrtles Plot Twist
10.2022 - 06.2023
Bachelor of Arts - Public Relations
Georgia Southern University
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