Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Langer

Minneapolis,MN

Summary

Result-driven & highly-motivated professional with 10 years experience in the medical device field. My passion for physician training has lead me to supporting more than 920 Clinical Education programs at Boston Scientific. I thrive on building relationships & collaborating with external Health Care Providers of various practitioner types & specialties as well as internal cross functional partners.

Overview

8
8
years of professional experience

Work History

Associate Clinical Education Manager

Boston Scientific
Minnetonka, MN
09.2023 - Current
  • Foster, maintain & build KOL/Speaker relationships & database
  • Partner with KOL/Speakers & internal SMEs to create educational content & training materials & to identify innovative approaches for leveraging & delivering training
  • Manage & maintain Clinical Education materials while adhering to Boston Scientific's legal, regulatory, & compliance policies
  • Develop annual operating program budget; maintain & adjust throughout the planning cycle
  • Manage responsibilities outlined in 'Clinical Education Specialist (Programs)' role below

Clinical Education Specialist (Programs)

Boston Scientific
Minnetonka, MN
10.2019 - 09.2023
  • Responsible for the logistics, planning & execution of Prostate Health programs including national courses, centers of education, preceptor, proctor, lectures, peer to peer calls, & webinars. Programs are held both in-person & virtually.
  • Support includes KOL/Speaker engagement & payments, internal & external communications, venue selection & site coordination, contract management, travel, lodging & transportation accommodations, catering, technology & AV, creating promotional collateral, & administrative support.

Clinical Education Specialist (Mandated Training)

Boston Scientific
Minnetonka, MN
12.2018 - 10.2019
  • Developed and maintained a program to track 1,250+ physicians in the process of, or completed, the FDA mandated training programs for Rezum & SpaceOAR as well as managed allocation holds
  • Coordinated 120+ training simulators globally to ensure physician training needs were met

Senior Customer Service Representative

NxThera, Inc. (Acquired by Boston Scientific)
Maple Grove, MN
03.2016 - 12.2018
  • Supported sales representatives with customer orders, contracts, complaints, RMA's, distribution of consignment inventory, etc.
  • Trained internal employees on the anatomy, science & physiology of the Rezum product & created online content for department training materials on the ACTO platform

Education

Bachelor of Science - Community Psychology

Saint Cloud State University
Saint Cloud, MN
05-2014

Skills

  • Strong attention to detail resulting in high quality work
  • Effective verbal & written communication skills
  • Highly proficient in Microsoft Office Suite
  • APPROVE / PSST content approval system
  • Proven organizational & project management skills, leading to improved efficiency and productivity
  • Experienced with Cvent, Salesforce & Engage
  • DiSC Style: CS

Timeline

Associate Clinical Education Manager

Boston Scientific
09.2023 - Current

Clinical Education Specialist (Programs)

Boston Scientific
10.2019 - 09.2023

Clinical Education Specialist (Mandated Training)

Boston Scientific
12.2018 - 10.2019

Senior Customer Service Representative

NxThera, Inc. (Acquired by Boston Scientific)
03.2016 - 12.2018

Bachelor of Science - Community Psychology

Saint Cloud State University

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Shelby Langer