Shelby Lock
Noblesville,IN
Summary
Flexible, focused, and able to work in several different types of work environments.
Dedicated to partnering with coworkers to promote engaged, empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Zumiez
05.2022 - 11.2023
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Increased sales through effective merchandising strategies and targeted promotions.
Sales Associate
Crew Carwash
01.2019 - 11.2021
- Increased sales revenue by building customer connections and recommending appropriate products based on their needs.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
Associate of Applied Science - Criminal Justice And Criminology
Ball State University
Muncie, IN05.2026
Skills
- Task Delegation/ Organization
- Employee Performance Evaluations
- Product and Service Knowledge
- Project Management Abilities
- Team Motivation
- Orientation and Training
- Product Sales
- Goal-focused
Languages
American Sign Language
Professional Working
Affiliations
- Art
- Chemistry
- Animal/ Nature Documentaries
Timeline
Assistant Manager
Zumiez
05.2022 - 11.2023
Sales Associate
Crew Carwash
01.2019 - 11.2021
Associate of Applied Science - Criminal Justice And Criminology
Ball State University
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