Shelby Lopez
Wise Regional Health Systems
Mertens,TX
Summary
Dynamic receptionist with proven organizational skills at Wise Regional Health Systems, adept at managing multi-line phone systems and ensuring efficient appointment scheduling. Recognized for exceptional time management and data entry accuracy, enhancing patient check-in processes and improving overall office efficiency. Committed to delivering outstanding service and support to both patients and staff.
Work History
Receptionist
- Greeted patients and visitors, directing them to appropriate departments with professionalism and courtesy.
- Answered multi-line phone calls, relayed messages, and routed inquiries to correct staff members.
- Scheduled appointments and updated patient records accurately in office systems.
- Verified patient information and collected required forms before check-in processing.
Receptionist
- Maintained organized front desk workflow to support smooth daily operations.
- Coordinated communication between patients, clinical staff, and administrative teams.
- Filed documents and managed confidential records according to office procedures.
- Resolved routine reception issues promptly while maintaining calm, service-focused interactions.
- Verify insurance
Education
High School Diploma
Skills
Organization skills
Time management
Telephone skills
Data entry
Timeline
Receptionist
Wise Regional Health Systems
2014 - 2015Read More
Receptionist
Wise Family Urgent Care
2012 - 2015Read More
Paradise High School
High School Diploma
Read More