Shelby Lott
Summary
Compassionate Mental Health Practitioner known for high productivity and efficiency in task completion. Specialize in depression and crisis intervention, and patient assessment. Excel at communication, empathy, and problem-solving to enhance patient care and support recovery processes. I have extensive experience in care-giving and I excel at professionalism and organization. Thank you!
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
Mental Health Practitioner
Conscious Harmony (self employed)
Fort Lupton, Colorado
01.2024 - Current
- Provided one-on-one counseling to clients addressing mental health challenges.
- Developed personalized treatment plans based on client needs and goals.
- Conducted assessments to evaluate client mental health status and needs.
- Utilized therapeutic techniques to enhance coping skills in clients.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Gauged and documented patient responses to interventions and treatments.
- Created client treatment plans based on assessments and goals.
Receptionist
Mountain View Pain Center
Northglenn, Colorado
01.2024 - 01.2025
- Greeted patients warmly and ensured a positive first impression.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and addressed patient inquiries efficiently.
- Coordinated office communications between staff and healthcare providers.
- Prepared and organized patient files for daily operations.
- Greeted visitors and provided them with assistance.
Addiction Recovery Caregiver
Self
Northglenn, Colorado
01.2013 - 01.2023
- Assisted with daily living activities and personal care tasks.
- Developed individualized care plans based on needs and preferences.
- Monitored health conditions
- Provided companionship and emotional support to enhance well-being.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean, safe, and organized living environment.
Dispatcher/Scheduler
Aflac
01.2016 - 01.2017
- Conversing with customers via phone to schedule meetings with agents
- Clerical and administrative duties
- Filing
- Customer service
Realtor
You 1st Realty
01.2021 - 01.2022
- Drafting contracts
- Communicating with clients and other realtors to ensure a smooth transaction
- Gathering information regarding finances from clients
- Clerical and administrative duties to organaize and file transaction documents
- Negotiation
- Customer service
Teller
US Bank
01.2018 - 01.2019
- Organzing and keeping track of monies
- Customer Service
- Clerical and administrative duties
- Computer work
- Ensuring that customers have a smooth transaction tending to their finances
Education
High School Diploma -
Penn Foster
PennsylvanianSkills
- Clerical duties
- Detail oriented
- Filing
- Customer service
- Organization
- Tech savvy
- Friendly
- Self motivated
- Scheduling
- Administration
- Client assessments
- Treatment planning
- Therapeutic techniques
- HIPAA compliance
- Documentation proficiency
- Crisis intervention
- Communication skills
- Conflict resolution
- Time management
- Team collaboration
- Emotional intelligence
- Adaptive thinking
- Patient evaluation
- Patient support
Timeline
Mental Health Practitioner
Conscious Harmony (self employed)
01.2024 - Current
Receptionist
Mountain View Pain Center
01.2024 - 01.2025
Realtor
You 1st Realty
01.2021 - 01.2022
Teller
US Bank
01.2018 - 01.2019
Dispatcher/Scheduler
Aflac
01.2016 - 01.2017
Addiction Recovery Caregiver
Self
01.2013 - 01.2023
High School Diploma -
Penn Foster