Summary
Overview
Work History
Education
Skills
Certification
Links
Timeline
Generic

Shelby Lovett

Beaverton,OR

Summary

Friendly and dependable professional with 4+ years of experience helping people through excellent service and smooth office support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Workplace Coordinator

NIKE
04.2024 - 12.2024


  • Responds to customer requests and complaints with accurate and detailed information according to specific request
  • Provides coordination and support for delivery of workplace services like Concierge, Reception, Switchboard, and Room Management
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.

Medical Scribe

SOUTHERN OREGON ORTHOPEDICS
12.2023 - 02.2024
  • Taking notes during patient visits and documenting them in the electronic health records system
  • Learning about the medical process and using a team approach in patient supervision and documentation
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.

Medical Receptionist

One Peak Medical
04.2022 - 04.2023
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.

Barista

Kroger Stores
06.2019 - 04.2021
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.

Education

High school diploma -

Grants Pass, OR
06.2020

Skills

  • Customer service
  • Medical Office Experience
  • Multitasking and organization
  • Certified in CPR/AED
  • Basic medical terminology
  • Customer relations

Certification

  • Driver's License

Links

https://www.linkedin.com/mwite/in/shelby-lovett-29080a261

Timeline

Workplace Coordinator

NIKE
04.2024 - 12.2024

Medical Scribe

SOUTHERN OREGON ORTHOPEDICS
12.2023 - 02.2024

Medical Receptionist

One Peak Medical
04.2022 - 04.2023

Barista

Kroger Stores
06.2019 - 04.2021

High school diploma -

Similar Profiles

CREATE PROFILE