Shelby Martin
Lawrenceburg,KY
Summary
Dedicated professional with extensive experience supporting children. Skilled in fostering positive learning environments and addressing individual needs. Committed to collaboration and creating supportive spaces that promote growth and development. Ready to contribute a strong work ethic and a genuine passion for education in the Paraeducator position.
Overview
6
6
years of professional experience
Work History
Sales Associate
Petco
Frankfort, Kentucky
06.2019 - 03.2020
- Guided customers in selecting suitable pet supplies and products, enhancing their shopping experience.
- Processed customer transactions accurately at the point of sale. efficiently using point-of-sale system.
- Maintained cleanliness and organization of store displays and merchandise to ensure a welcoming environment.
- Followed strict sanitation and feeding schedules for live animals, reptiles and fish
Receptionist
Mortenson Family Dental
Frankfort, Kentucky
06.2016 - 06.2018
- Answered phone calls and resolved patient inquiries to enhance service experience.
- Managed appointment scheduling using dental practice management software.
- Guided patients through treatment plans and payment options.
- Verified insurance coverage and calculated co-pays to ensure accurate billing.
- Submitted and tracked dental insurance claims while liaising with insurance reps to expedite resolutions.
- Maintained orderly filing system by scanning and categorizing patient documents.
Teller
WesBanco
Frankfort, Kentucky
06.2014 - 06.2016
- Processed cash and check deposits, dispensed cash for withdrawals to ensure accurate transactions
- Sold cashier's checks, money orders and savings bonds
- Conducted foreign currency exchanges and wire transfers
- Handled loan payments, utility payments and credit card cash advances
- Greeted customers and established their needs
- Assisted customers with inquiries regarding safety deposit box purchases and entry procedures
- Performed cash counts to verify totals at the beginning and end of shift to ensure total balances
- Identified instances of fraudulent activity, spotted counterfeit currency
- Resolved basic account discrepancies and complaints to enhance customer satisfaction
Early Childhood Educator
Kidzway Learning Center
Frankfort, Kentucky
01.2014 - 12.2014
- Planned and led age-appropriate games, crafts, and storytelling
- Structured daily schedules to balance active play, learning, and nap times, fostering a nurturing environment
- Ensured children's safety during indoor/outdoor play and rest periods through constant monitoring
- Provided nourishment for infants/toddlers by preparing meals and snacks, changing diapers, and supporting potty training
- Sanitized toys, equipment, and play areas to ensure cleanliness
- Updated parents/guardians on daily activities, eating habits, milestones and behavioral concerns
Education
High School Diploma -
Anderson County High School
Lawrenceburg, KY05-2010
Some College (No Degree) -
Bluegrass Community And Technical College
Lawrenceburg, KYSkills
- Excellent people skills
- Conflict resolution
- Attention to detail
- Time management
- Goal oriented
- Positive and professional
Timeline
Sales Associate
Petco
06.2019 - 03.2020
Receptionist
Mortenson Family Dental
06.2016 - 06.2018
Teller
WesBanco
06.2014 - 06.2016
Early Childhood Educator
Kidzway Learning Center
01.2014 - 12.2014
High School Diploma -
Anderson County High School
Some College (No Degree) -
Bluegrass Community And Technical College