Shelby Moody
Harrison,TN
Summary
Proven leader at Elder's Ace Hardware, adept in customer service and cash reconciliation, enhanced team productivity through effective training and mentoring. Excelled in creating a positive shopping experience, skillfully managing escalated concerns with empathy. Demonstrated a strong ability to multitask and maintain a flexible schedule, embodying reliability and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Head Cashier
Elder's Ace Hardware
01.2021 - Current
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
High School Diploma -
Sequoyah High School
Soddy Daisy, TN05.2022
Skills
- Customer Service
- Positive Attitude
- Time management strength
- Flexible Schedule
- Cash reconciliation
- Store policies understanding
- Heavy Lifting
- Reliable and Responsible
- Multi-tasking skill
- Employee Training
Timeline
Head Cashier
Elder's Ace Hardware
01.2021 - Current
High School Diploma -
Sequoyah High School
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