Shelby Perez-Kirk
Arlington,WA
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
17
17
years of professional experience
Work History
Office Manager
J&J General Contracting
Arlington, Wa
10.2019 - Current
- Managed daily office operations including,scheduling appointments, coordinating meetings, and handling correspondence.
- Completed estimates and emailed invoices to clients.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained filing system for records, correspondence and other documents.
Customer Service Representative
Regence Blue Cross Blue Shield
Burlington, Washington
01.2013 - 06.2015
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Answered inbound calls, chats and emails to facilitate customer service.
- Utilized job-related software.
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
92Y Unit Supply Specialist
United States Army
Fayetteville, North Carolina
03.2008 - 12.2012
- Prepared work orders, bills of lading or shipping orders to route materials.
- Received, stored, inspected, inventoried, packaged and shipped items as required by the unit's mission.
- Compared shipping routes or methods to determine least environmental impact.
- Kept meticulous records of high-priority units and material readiness of equipment.
- Assisted in the preparation of records and reports related to unit supply operations.
- Maintained accountability for all assigned property and equipment through manual record keeping systems.
- Ensured receipt documents were properly prepared prior to issuing supplies.
- Maintained a current knowledge of all applicable Army Regulations pertaining to supply operations.
- Performed inventory control and management of equipment and supplies.
Education
High School Diploma -
Cascade Highschool
Everett, WA01-2002
Skills
- Bookkeeping
- Billing
- Customer relations
- Proposal writing
- Office management
- Payroll and budgeting
- Organizational skills
- Payroll processing
- Customer service
- Clerical support
Timeline
Office Manager
J&J General Contracting
10.2019 - Current
Customer Service Representative
Regence Blue Cross Blue Shield
01.2013 - 06.2015
92Y Unit Supply Specialist
United States Army
03.2008 - 12.2012
High School Diploma -
Cascade Highschool