Shelby Pestel
Glenwood,IA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of professional experience
Work History
Sales Associate
White Ivory Apparel
928 Valley View Dr Council Bluffs, IA 51503
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Barista
Scooters
1738 Madison Ave Council Bluffs, IA 51503
05.2022 - 09.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Education
Associate of Arts - Business Administration And Management
Metropolitan Community College
Omaha, NE05.2024
High School Diploma -
Glenwood Senior High School
Glenwood, IA05.2023
Skills
- Time Management
- Communication
- Problem-Solving
- Interpersonal Communication
- Collaboration
- Teamwork
Timeline
Sales Associate
White Ivory Apparel
08.2022 - Current
Barista
Scooters
05.2022 - 09.2022
Associate of Arts - Business Administration And Management
Metropolitan Community College
High School Diploma -
Glenwood Senior High School