Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Pestel

Glenwood,IA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

1
1
year of professional experience

Work History

Sales Associate

White Ivory Apparel
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Prepared merchandise for the sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista

Scooters
05.2022 - 09.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

Education

Associate of Arts - Business Administration And Management

Metropolitan Community College
Omaha, NE
05.2024

High School Diploma -

Glenwood Senior High School
Glenwood, IA
05.2023

Skills

  • Time Management
  • Communication
  • Problem-Solving
  • Interpersonal Communication
  • Collaboration
  • Teamwork

Timeline

Sales Associate

White Ivory Apparel
08.2022 - Current

Barista

Scooters
05.2022 - 09.2022

Associate of Arts - Business Administration And Management

Metropolitan Community College

High School Diploma -

Glenwood Senior High School

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Shelby Pestel