Shelby Quinn
Fayetteville,NC
Summary
Highly-motivated employee with customer service, multitasking and time management abilities and desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Server
Nona Sushi
01.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Upheld high standards of sanitation in accordance with health department regulations.
Aviation Maintenance Supervisor
United States Army
03.2022 - 04.2024
- Directed and supervised team of 20 soldiers in daily operations.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated with other departments to ensure efficient scheduling of repair and maintenance activities.
- Kept equipment working efficiently through proactive inspections, preventive maintenance and repair actions.
Avionics Mechanic
United States Army
09.2015 - 04.2024
- Performed troubleshooting and maintenance on avionics systems, including radios, navigation systems, autopilots, and other components.
- Configured the software settings of all installed avionics equipment to ensure proper operation.
- Maintained accurate records regarding all completed tasks and reported any discrepancies found during inspections to supervisors.
Aviation Quality Control Inspector
United States Army
01.2021 - 02.2022
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Developed corrective action plans based on findings from investigations and audits.
- Reviewed and updated existing compliance policies and procedures.
- Performed risk assessments to identify areas of non-compliance and potential risks.
Education
Associates - General Studies
Fayetteville Technical Community College
Fayetteville, NC07.2024
Skills
- Risk Management
- Recordkeeping
- Microsoft Office (Word, Excel, Powerpoint, outlook)
- Mathematics
- Critical Thinking
- Teamwork
Accomplishments
Received the United States Army Commendation Medal for commitment to excellence and outstanding dedication to duty contributing to overwhelming success of the units mission while assigned to 3-1 Assault Helicopter Battalion as a Quality Control Inspector.
Timeline
Server
Nona Sushi
01.2024 - Current
Aviation Maintenance Supervisor
United States Army
03.2022 - 04.2024
Aviation Quality Control Inspector
United States Army
01.2021 - 02.2022
Avionics Mechanic
United States Army
09.2015 - 04.2024
Associates - General Studies
Fayetteville Technical Community College
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