Overview
Work History
Education
Timeline
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Shelby Rahlfs

Tomball,TX

Overview

7
7
years of professional experience

Work History

Program Onboarding Manager

Kotis Design
07.2022 - 10.2024
  • Educate key stakeholders on program and platform capabilities through various training sessions
  • Conduct virtual demos of the program platform during sales calls to showcase the platform's features and capabilities
  • Collaborate with the internal warehouse team to ensure inventory and shipping accuracies
  • Collaborate with clients to ensure successful project delivery, including the launch of online storefronts
  • Conduct quarterly business reviews to assess current platform usage and explore new avenues of revenue
  • Identify opportunities for existing clients to more effectively and efficiently utilize the platform and available capabilities
  • Create and build internal and external storefronts for program clients to utilize to meet their company needs and swag goals
  • Identified opportunities for improvement in the program onboarding process

Associate II - Lead Consultant

alliantgroup
Houston, TX
03.2021 - 07.2022
  • Lead the planning and implementation of a project's life cycle
  • As the main point of contact, build a strong sustainable client relationship by anticipating and assessing client needs
  • Define project scope, goals and deliverables that support business goals in collaboration with project team and senior management
  • Develop and communicate full-scale project plans and expectations to team members and senior management
  • Evaluate projects at each stage to identify potential areas for improvement and growth to achieve individual and team goals
  • Plan and schedule strategic project timelines and milestones using appropriate tools
  • Set and continually manage project expectations, identify opportunities, and devise contingency plans
  • Effectively motivate teams across departments, inclusive of external clients
  • Work with all levels in a constructive fashion to drive results and innovate processes in a fast-paced environment
  • Define project success criteria and disseminate information to involved parties throughout a project life cycle
  • Exhibit strong leadership and commitment to the service needs of internal and external clients

Associate I

alliantgroup
Houston, TX
11.2018 - 03.2021
  • Identify, analyze and qualify value-oriented benefits for companies
  • Substantiate technical analysis within the legal tax standard through presentations and written reports
  • Assist in analysis and manipulation of client data (both financial and industry-specific)
  • Execute site visits in order to conduct client interviews and gather and review client documentation
  • Research relevant technical and industry specific topics
  • Provide technical reports and analysis
  • Provide insight in order to benefit from additional credits and incentives that may be applicable
  • Consult with CPAs and the C-level suite on tax incentive credits and related business process
  • Collaborate and coordinate closely with quality control, client relations, accounting, and tax controversy departments to ensure client satisfaction
  • Client management skills to ensure analysis and timelines are met
  • Analyze client financials, projects, and documentation while identifying client value

Facilities Operations Manager

PepsiCo: Frito-Lay North America
Dallas, TX
01.2018 - 11.2018
  • Responsible for interviewing, hiring, and coordinating training for all warehouse team members
  • Manage the daily operations of the distribution center including receiving, picking, and shipping of product
  • Develop and maintain a cohesive team of 54 employees focused on driving key performance metrics including productivity and invoice accuracy goals
  • Effectively utilize integrated performance management tools and SAP to maximize the daily productivity of the distribution center
  • Collaborate with members of the sales team to ensure customer service metrics are met
  • Execute priority product planning to ensure product availability and minimize inventory shortages

Education

Bachelor of Business Administration - Marketing, Management

Texas Tech University, Rawls College of Business Administration
Lubbock, TX

Timeline

Program Onboarding Manager

Kotis Design
07.2022 - 10.2024

Associate II - Lead Consultant

alliantgroup
03.2021 - 07.2022

Associate I

alliantgroup
11.2018 - 03.2021

Facilities Operations Manager

PepsiCo: Frito-Lay North America
01.2018 - 11.2018

Bachelor of Business Administration - Marketing, Management

Texas Tech University, Rawls College of Business Administration

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Shelby Rahlfs