Shelby Rahlfs
Tomball,TX
Overview
7
7
years of professional experience
Work History
Program Onboarding Manager
Kotis Design
07.2022 - 10.2024
- Educate key stakeholders on program and platform capabilities through various training sessions
- Conduct virtual demos of the program platform during sales calls to showcase the platform's features and capabilities
- Collaborate with the internal warehouse team to ensure inventory and shipping accuracies
- Collaborate with clients to ensure successful project delivery, including the launch of online storefronts
- Conduct quarterly business reviews to assess current platform usage and explore new avenues of revenue
- Identify opportunities for existing clients to more effectively and efficiently utilize the platform and available capabilities
- Create and build internal and external storefronts for program clients to utilize to meet their company needs and swag goals
- Identified opportunities for improvement in the program onboarding process
Associate II - Lead Consultant
alliantgroup
Houston, TX
03.2021 - 07.2022
- Lead the planning and implementation of a project's life cycle
- As the main point of contact, build a strong sustainable client relationship by anticipating and assessing client needs
- Define project scope, goals and deliverables that support business goals in collaboration with project team and senior management
- Develop and communicate full-scale project plans and expectations to team members and senior management
- Evaluate projects at each stage to identify potential areas for improvement and growth to achieve individual and team goals
- Plan and schedule strategic project timelines and milestones using appropriate tools
- Set and continually manage project expectations, identify opportunities, and devise contingency plans
- Effectively motivate teams across departments, inclusive of external clients
- Work with all levels in a constructive fashion to drive results and innovate processes in a fast-paced environment
- Define project success criteria and disseminate information to involved parties throughout a project life cycle
- Exhibit strong leadership and commitment to the service needs of internal and external clients
Associate I
alliantgroup
Houston, TX
11.2018 - 03.2021
- Identify, analyze and qualify value-oriented benefits for companies
- Substantiate technical analysis within the legal tax standard through presentations and written reports
- Assist in analysis and manipulation of client data (both financial and industry-specific)
- Execute site visits in order to conduct client interviews and gather and review client documentation
- Research relevant technical and industry specific topics
- Provide technical reports and analysis
- Provide insight in order to benefit from additional credits and incentives that may be applicable
- Consult with CPAs and the C-level suite on tax incentive credits and related business process
- Collaborate and coordinate closely with quality control, client relations, accounting, and tax controversy departments to ensure client satisfaction
- Client management skills to ensure analysis and timelines are met
- Analyze client financials, projects, and documentation while identifying client value
Facilities Operations Manager
PepsiCo: Frito-Lay North America
Dallas, TX
01.2018 - 11.2018
- Responsible for interviewing, hiring, and coordinating training for all warehouse team members
- Manage the daily operations of the distribution center including receiving, picking, and shipping of product
- Develop and maintain a cohesive team of 54 employees focused on driving key performance metrics including productivity and invoice accuracy goals
- Effectively utilize integrated performance management tools and SAP to maximize the daily productivity of the distribution center
- Collaborate with members of the sales team to ensure customer service metrics are met
- Execute priority product planning to ensure product availability and minimize inventory shortages
Education
Bachelor of Business Administration - Marketing, Management
Texas Tech University, Rawls College of Business Administration
Lubbock, TXTimeline
Program Onboarding Manager
Kotis Design
07.2022 - 10.2024
Associate II - Lead Consultant
alliantgroup
03.2021 - 07.2022
Associate I
alliantgroup
11.2018 - 03.2021
Facilities Operations Manager
PepsiCo: Frito-Lay North America
01.2018 - 11.2018
Bachelor of Business Administration - Marketing, Management
Texas Tech University, Rawls College of Business Administration