Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Ramsey

Jones,OK

Summary

Energetically trained new recruits at 7 Brew, enhancing barista skills and team efficiency through positive reinforcement. Adept in cash handling and POS systems, I excel in creating engaging customer experiences. My leadership and friendly demeanor have significantly contributed to a welcoming store atmosphere, fostering repeat business and upholding health and safety standards. Multi-tasker dedicated to customer service and engagement. Works great under pressure.

Overview

3
3
years of professional experience

Work History

Barista Trainer

7 Brew
09.2023 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.

Sales Associate

Factory Connection
01.2021 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Dickson Highschool
Ardmore, OK
05.2024

Skills

  • Leadership experience
  • Health and safety compliance
  • Team Player
  • Cash Handling
  • Friendly and outgoing
  • Excellent memory

Timeline

Barista Trainer

7 Brew
09.2023 - Current

Sales Associate

Factory Connection
01.2021 - 03.2023

High School Diploma -

Dickson Highschool

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Shelby Ramsey