Summary
Overview
Work History
Education
Skills
References
Timeline
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Shelby Redman

Farmington,WA

Summary

Driven, dependable, energetic bar manger with 11 years of experience in hospitality industry and helping with event planning. Strong customer service, organization and time management skills. Dedicated to providing top-tier service to guests, and event attendees.

Overview

6
6
years of professional experience

Work History

Bar Manager

Palouse Brewery
Palouse , WA
01.2021 - Current
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Creating the drink menus, and new cocktails for each season
  • Helping coordinate events at the brewery as well as attend set up and break down at events

Patient Care Coordinator

Nature's Way Dentistry
Moscow, ID
02.2022 - 01.2023
  • Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Processed patient intake information and updated medical records prior to treatment.
  • Explained care plans, and what insurance would cover.

Bartender

Puerto Vallarta Restaurant
Gig Harbor, WA
01.2019 - 12.2021
  • Mix cocktails including/blended drinks, Know entire food and cocktail menu, Have versatile POS and cash handling abilities, Take big parties with ease
  • Developed good working relationships with fellow employees through effective communication.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.

Design Consultant

Pental Surfaces
Fife, WA
06.2018 - 01.2019
  • Helped clients with kitchen and bath design, Placed and kept track of client’s tile orders, Cut/ organized tile and slab samples, Provided front desk reception
  • Collaborated with clients to identify design needs and develop creative solutions.
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Communicated with several key clients weekly to discuss individual needs and overall vision.

Education

Associates Degree in Interior Design -

Clover Park Technical College
Lakewood, WA
06.2018

Skills

  • Proficient in customer service and sales
  • Meeting planning
  • Social Media Promotion
  • Fundraising Events
  • Restaurant Management
  • Event Coordination
  • Supply Ordering
  • Team Leadership
  • Safe serving knowledge

References

References available upon request.

Timeline

Patient Care Coordinator

Nature's Way Dentistry
02.2022 - 01.2023

Bar Manager

Palouse Brewery
01.2021 - Current

Bartender

Puerto Vallarta Restaurant
01.2019 - 12.2021

Design Consultant

Pental Surfaces
06.2018 - 01.2019

Associates Degree in Interior Design -

Clover Park Technical College
Shelby Redman