Shelby Rios
Dynamic Assistant Manager at Rios Taco Shack with proven expertise in team leadership and operations management. Enhanced service quality through effective staff training and development, while optimizing inventory practices to reduce waste. Skilled in customer service and financial accuracy, fostering a positive environment that drives business growth and customer satisfaction.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Work History
Assistant Manager
7 Years 4 Months- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored staff, fostering team development and enhancing service quality.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Analyzed customer feedback to improve menu offerings and enhance overall dining experience.
- Collaborated with management on strategic planning, contributing to long-term business goals and objectives.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
No Degree
- DECA Member
- 3.5 GPA