Shelby Ritzenthaler
Mesa,AZ
Summary
Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering five years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures.
Overview
8
8
years of professional experience
Work History
Beverage Cart
Arizona Biltmore Golf course
08.2021 - 10.2023
- Provided food and beverage service to members on the golf course.
- Kept inventory of all products.
- Greeted guests and inquired into beverage choices.
- Prepared hot dogs and mixed drinks in the hot dog stand.
Beverage Cart
Legend at Arrowhead Golf course
10.2020 - 12.2021
- Provided food and beverage services to members on the golf course.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Office Manager
Vivint
10.2019 - 09.2020
- Orchestrated office meetings and events
- Managed schedules, onboarded employees, set up office space and training workshops
- Created and oversaw the social media account to use as a recruiting tool
- Designed event flyers and promotion materials for incentives, work trips, and employee training events.
Server
Hilton Sedona Golf Resort Spa
03.2018 - 09.2018
- Served food and beverages to all hotel guests
- Provided excellent customer service while creating a fun and friendly environment for all guests
- Sold over $2,000 daily in food and beverage.
Host & Server
Denny's
04.2016 - 12.2017
- Assisted in cashiering and Point of Sale system procedures
- Bussed and reset tables and kept the dining room and work areas clean
- Provided friendly and attentive service to all customers.
Education
Bachelor of Science in Public Health -
Northern Arizona University
Flagstaff, AZ05.2021
Camp Verde High School
05.2017
Skills
- Excellent customer service
- Cross-Selling and Upselling
- Customer Relations
- Teamwork and Collaboration
Qualifications Summary
- Skilled at learning new concepts
- Strong organizational and planning skills
- Experienced in sales training and communication skills
Timeline
Beverage Cart
Arizona Biltmore Golf course
08.2021 - 10.2023
Beverage Cart
Legend at Arrowhead Golf course
10.2020 - 12.2021
Office Manager
Vivint
10.2019 - 09.2020
Server
Hilton Sedona Golf Resort Spa
03.2018 - 09.2018
Host & Server
Denny's
04.2016 - 12.2017
Bachelor of Science in Public Health -
Northern Arizona University
Camp Verde High School
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