Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Sanchez

Phoenix,AZ

Summary

Professional with experience in behavioral health care, administrative work, dental assisting and management. Skilled in patient care, crisis intervention, managing patients and team members and therapeutic support with strong communication abilities. Focused on team collaboration and adaptability to changing needs. Reliable and results-driven, with commitment to improving outcomes and fostering a supportive environment.

Overview

16
16
years of professional experience

Work History

Behavioral Health Technician

Destiny Springs Healthcare
Surprise, AZ
01.2024 - 03.2026
  • Assisted in the development and implementation of individualized treatment plans, collaborating closely with healthcare professionals to enhance patient outcomes.
  • Conducted regular assessments of patient behavior and emotional state, documenting observations and reporting significant changes to the clinical team.
  • Utilized electronic health record systems to maintain accurate and up-to-date patient information, ensuring compliance with confidentiality regulations.

Lead Care Professional

Home Instead
Sun City, AZ
08.2019 - 12.2024
  • Managed scheduling and coordination of client care services to ensure timely support delivery.
  • Supported recruitment efforts by screening applicants and coordinating interviews with potential candidates.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.

Office Administrator

Better Health Now
Phoenix, AZ
01.2010 - 08.2019
  • Managed office operations, ensuring efficient workflow and resource allocation.
  • Oversaw inventory management, maintaining accurate stock levels and supplier relationships.
  • Trained new staff on office protocols and software applications to ensure compliance and productivity.

Education

Associate of Science - Criminal Science

University of Phoenix
Tempe, AZ

Dental Assistant Certification -

Pima Medical Institute
Phoenix, AZ

Skills

  • Documentation skills
  • Mental health support
  • Conflict resolution
  • Group facilitation
  • Patient assessment
  • Crisis intervention
  • Emergency response
  • Administrative work

Timeline

Behavioral Health Technician

Destiny Springs Healthcare
01.2024 - 03.2026

Lead Care Professional

Home Instead
08.2019 - 12.2024

Office Administrator

Better Health Now
01.2010 - 08.2019

Associate of Science - Criminal Science

University of Phoenix

Dental Assistant Certification -

Pima Medical Institute