Lawrence Stifel
Monrovia,CA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
3
3
years of professional experience
Work History
Manager of Operations
Chick-fil-A
Pasadena , California
05.2022 - Current
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Created and managed budgets for operational departments and monitored progress against goals.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
Call Center Representative
Assurance Wireless
Covina, California
01.2022 - 12.2022
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Developed effective working relationships with team members across multiple departments.
- Attended regular training sessions on updates and changes within the industry or organization.
Education
High School Diploma -
La Habra High
La Habra, CA01-2014
Some College (No Degree) - Mechanical Engineering
Pasadena City College
Pasadena, CASkills
- Task delegation
- Performance monitoring
- Safety procedures
- Financial forecasting
- Conflict resolution
- Time management
- Analytical thinking
- Documentation and reporting
- Problem-solving
Timeline
Manager of Operations
Chick-fil-A
05.2022 - Current
Call Center Representative
Assurance Wireless
01.2022 - 12.2022
High School Diploma -
La Habra High
Some College (No Degree) - Mechanical Engineering
Pasadena City College