SHELBY SISSON
Texas Roadhouse
Omaha,NE
1
Certification
4
years of professional experience
Dedicated hospitality professional with experience in fast-paced environments. Committed to delivering outstanding customer service and satisfaction. Expertise in multitasking, addressing inquiries, and maintaining an organized workspace while adapting to changing demands.
Work History
Server/Bartender
1 Year 3 Months- Consistently exceeded weekly sales targets through strategic promotion of high-margin menu items.
- Proposed premium upgrades and add-ons, resulting in increased revenue per table.
- Coordinated with team to manage large parties and special requests, ensuring seamless service and maximizing table turnover.
- Earned recognition from management for achieving top sales performance and high customer satisfaction scores.
Direct Support Professional
2 Years 8 Months- Maintained accurate records and completed reports to ensure compliance with policies and regulations, supporting quality care.
- Creating personalized plans to meet unique needs, tracking progress, and making necessary adjustments for continuous improvement.
- Supported daily operations and helped individuals maintain independence by efficiently completing tasks aligned with their needs.
- Created personalized plans to meet unique needs, tracked progress, and adjusted strategies for continuous improvement in care.
Office Worker/Doc Worker
1 Year 3 Months- Managed paperwork, answered phones, scheduled appointments, and supported daily operations to maintain workflow in trucking company.
- Organized office operations to enhance efficiency and streamline processes.
- Developed excellent organizational skills to ensure efficient office operations.
- Resolved client issues and answered questions regarding services, improving customer satisfaction.
Education
Bachelor of Science - Business Management
High School Diploma
Skills
Cash handling
Record keeping
Exceptional customer service
Communication Skills
Time Management
Sales strategies
Multitasking and Organization
Adaptability and Flexibility
Strong work ethic
Charting and Documentation
Certification
TEFL Certificate
WEBSITE, PORTFOLIO AND PROFILES
WWW: Bold Profilewww.linkedin.com/in/shelbysisson-a82215264
Timeline
Server/Bartender
Texas Roadhouse
05.2025 - CurrentRead More
Direct Support Professional
Sesdac
09.2022 - 05.2025Read More
Office Worker/Doc Worker
Panama Transfer
05.2022 - 08.2023Read More
Harlan Community High School
High School Diploma
Read More
University Of South Dakota
Bachelor of Science from Business Management
Read More