Summary
Overview
Work History
Skills
Timeline
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Shelby Smith

Hanson,KY

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar General
Hanson, KY
07.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Maintained cleanliness of store environment including floors, windows, displays.

Warehouse Associate

Columbia Sportswear
Robards, KY
05.2022 - 07.2023
  • Maintained accurate inventory records through manual and computerized systems.
  • Labeled containers correctly for product identification purposes.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
  • Collected stock location orders and printed requests to maintain inventory control.
  • Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.

Security Officer/Customer Service Representative

Metro One Loss Prevention Services
Coopertown, TN
09.2020 - 05.2022
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Completed incident reports to record security or loss prevention incidents.
  • Responded to medical emergencies before paramedic and law enforcement arrival.

Security Guard/Security Officer/Receptionist

Securitas Security Services
Hanson, KY
08.2019 - 08.2020
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Increased purchase amounts by cross-selling with similar products.
  • Obtained signatures for financial documents and internal and external invoices.

Skills

  • Product Sales
  • Customer Needs Assessment
  • Sales Development
  • Client Account Management
  • Retail Loss Prevention
  • Problem-Solving Skills
  • Stocking and Receiving
  • Energetic Self-Starter
  • Exceeds Sales Goals
  • Meeting Deadlines

Timeline

Sales Associate

Dollar General
07.2023 - Current

Warehouse Associate

Columbia Sportswear
05.2022 - 07.2023

Security Officer/Customer Service Representative

Metro One Loss Prevention Services
09.2020 - 05.2022

Security Guard/Security Officer/Receptionist

Securitas Security Services
08.2019 - 08.2020
Shelby Smith