Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Shelby Smith

Eagle,Idaho

Summary

Passionate outdoor enthusiast with strong organizational skills eager to secure this outdoor position. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression. Optimistic and personable individual enthusiastic about meeting new people. Hardworking employee enthusiastic about learning the outdoor field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Camp Sales Specialist

REI
09.2023 - Current
  • Built strong client relationships through consistent communication and effective problem solving.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Delivered engaging sales presentations, effectively communicating value of products and services to prospective clients.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.

Barista

Pine Coffee Supply
04.2023 - 09.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Outdoor Internship

Youth Dynamics
07.2022 - 08.2022
  • Completed summer internship program, focusing on leading youth, and introducing them to the great outdoors, with adventures, such as white water rafting, kayaking, climbing, hiking, etc.
  • Daily responsibilities included gear maintenance, rigging for climbs, safety checks, loading for trips, etc.
  • Ensured safety of youth by conducting thorough equipment inspections and monitoring weather conditions.
  • Developed strong communication skills through interactions with diverse groups of guests, ensuring positive experiences for all participants.
  • Organized group activities such as hiking trips or team-building exercises, resulting in memorable experiences for attendees.
  • Adapted activities based on varying levels of participant skill or physical ability, ensuring an inclusive environment that catered to everyone''s abilities.

Server

Wild Bills Bistro
01.2021 - 08.2021
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

High School Diploma -

AOP Monarch Homeschool
06.2023

Skills

  • Team work & Collaborating
  • Leadership
  • Adaptability
  • High Energy Levels
  • Professionalism
  • Communication
  • Problem Solving

Hobbies

  • Fly Fishing
  • White water Rafting
  • Rock Climbing
  • Trail Running
  • Backpacking

Timeline

Camp Sales Specialist

REI
09.2023 - Current

Barista

Pine Coffee Supply
04.2023 - 09.2023

Outdoor Internship

Youth Dynamics
07.2022 - 08.2022

Server

Wild Bills Bistro
01.2021 - 08.2021

High School Diploma -

AOP Monarch Homeschool

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Shelby Smith