WILLIAM SMITH-MOORE
Rancho Cordova,California
Summary
Highly motivated Sacramento State University graduate with a BACHELOR'S DEGREE in Communication & Journalism seeking an entry-level position that offers both training and opportunities for career advancement. Dedicated to becoming an expert-level specialist in a rewarding profession leveraging my knowledge and experience in Customer Service leadership roles such as a Christian Summer Camp Director, Youth Sports Coach, News Anchorman at CSUS, and Sales Associate. Recognized for consistently delivering positive results and demonstrating unwavering reliability.
Overview
9
9
years of professional experience
Work History
Experience Sales Associate Specialist
Under Armour Factory House
Folsom, California
09.2022 - Current
- Promptly engaging customers with a greeting, expressing appreciation for shopping Our Store Brand, & following up with details of current promotions relevant to each individual or family
- Provide assistance finding merchandise matching customer needs plus preferences, & offering product insight (example; features, benefits, & availability)
- Efficiently processing cash & card transactions, verifying accuracy & security of the payments on assigned register while adhering to all policies and procedures (example; providing receipts for all transactions made during shift)
- Consistently replenishing sales floor with items low in supply, maintaining visual appeal & cleanliness of the establishment
- Actively collaborating effectively with teammates & management, & reporting any issues or giving feedback on an ongoing basis
Multimedia Producer Intern
The State Hornet
Sacramento, California
08.2022 - 05.2023
- Generated ideas & produced original innovative multimedia stories for the student news, using Premiere Pro & After Effects to edit video & audio for online & broadcast platforms, while focusing on upholding high-quality production that met editorial standards
- Worked in newsroom environment, attended section meetings, worked with fellow Alumni to capture the Life & Virtues of Sac State University
- News Anchored the school broadcast, wrote & revised scripts, story voice-overs, & delivered clear engaging reports with content for all involved or interested in Daily Campus Activities
- Scheduled & Interviewed sources, filmed street-style & professional, & researched relevant topics of target audiences
- Created separate social media headlines, SEOs, descriptions, & teasers for my own stories, & also increased web traffic by 15%
Youth Basketball Coach
River City Church
Rancho Cordova, California
04.2015 - 05.2022
- Volunteered for Local Church as an instructor on fundamentals & proper technique of sports including but not limited to shooting, dribbling, passing, rebounding, defense, & offense
- Encouraged teamwork amongst players by emphasizing cooperation rather than competition
- Mentored players both on & off the court to help them develop strong positive character traits
- Performed set up & held position at the league's booth during festivals & other community events promoting to potential participants & sponsors
- Ordered, picked up, & delivered meals to league staff, & ensured the quality & quantity of food
Youth Summer Camp Director
First Ukrainian Assembly of God
New York, New York
06.2019 - 08.2019
- Facilitated the implementation of youth & family camp program activities ensuring the safety & satisfaction of all participants
- Assisted in the understanding of available program options & helped to select the right services that best fit the needs of each person
- Held classes mentoring youth, taught various skills such as communication, teamwork, creativity, & when appropriate emphasized the wisdom referenced in The Holy Bible on how one should live while navigating the victories & challenges in this life
- Resolved any participant issues quickly & efficiently, demonstrating a high level of professional mannerism while exercising emotional intelligence on a daily basis
- Networked directly & over social media platforms increasing the camp's online presence & engagement by 20%
Education
Bachelor's Degree - Communication & Journalism
Sacramento State University of California
05.2023
Associate's Degree - Communication & General Education
Folsom Lake Community College
05.2020
Skills
- CUSTOMER SERVICE (Customer Need Assessment, Relationship Building, & Interpersonal Communication)
- TIME MANAGEMENT (Prioritize Work, Follow Schedule, & Meet Deadlines)
- INDEPENDENT DECISION-MAKING (Self-Driven w/Proven Capabilities as an Employee & Student)
- TEAM-ORIENTED (Experienced in Collaborating w/Peers, Management, & Customers)
- COMMUNICATION (Written & Verbal, Interviewing Sources, & Pitching Story Ideas)
- CREATIVITY (Adaptable in Generating & Executing Original & Innovative Concepts)
- MICROSOFT EXCEL (Proficient in Creating Spreadsheets, Charts, & Formulas)
- PREMIERE PRO (Skilled in Editing Video & Audio Clips, Adding Transitions & Effects, & Exporting)
- ORGANIZATIONAL (Adept at Managing Multiple Projects, Developing Program, Utilizing Productivity Technologies)
References
Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The utmost thing is the user experience, to have the most useful experience.
Marissa Mayer
Timeline
Experience Sales Associate Specialist
Under Armour Factory House
09.2022 - Current
Multimedia Producer Intern
The State Hornet
08.2022 - 05.2023
Youth Summer Camp Director
First Ukrainian Assembly of God
06.2019 - 08.2019
Youth Basketball Coach
River City Church
04.2015 - 05.2022
Bachelor's Degree - Communication & Journalism
Sacramento State University of California
Associate's Degree - Communication & General Education
Folsom Lake Community College
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