Shelby Snellenberger
Kent,OH
Summary
Seasoned Small Business Owner with 7 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Owner
Tri-Star Skate Shop
CLEVELAND, OH
02.2018 - Current
- Developed and implemented marketing strategies to increase sales.
- Created a customer loyalty program to reward repeat customers.
- Trained and managed shop staff, including delegating tasks and scheduling shifts.
- Maintained inventory levels by ordering stock as needed.
- Processed payments, calculated taxes, and prepared invoices for customers.
- Planned in-store displays to attract shoppers and promote products.
- Organized special events such as promotional days or discounts to boost sales.
- Handled customer inquiries, complaints, and returns professionally.
- Provided excellent customer service to ensure customer satisfaction.
- Researched industry trends to stay current on market changes.
- Analyzed sales data to identify opportunities for growth.
- Ensured compliance with safety regulations in the shop environment.
- Managed employee schedules and assigned tasks and responsibilities to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
Teacher
St. Patrick Elementary School
Kent, OH
07.2015 - 06.2019
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Utilized technology-based learning tools to enhance classroom instruction.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
- Integrated educational software programs into daily lesson plans to enhance student learning outcomes.
- Prepared weekly newsletters for parents outlining upcoming assignments or events at school.
- Participated in professional development workshops related to teaching methods or curriculum changes.
Education
Master of Arts - Teacher Education
Kent State University
Kent, OH12-2012
Bachelor of Arts - Fine Arts
San Diego State University
San Diego, CA05-2002
Skills
- Customer Service Expertise
- Business Operations
- Employee Scheduling
- Community Engagement
Affiliations
- Health and Fitness
- Philanthropy
- Gardening
- Travel
- Sailing
Accomplishments
- Co Founder of Walk For Babies Non Profit to support Akron Children's Neonatal Intensive Care Unit. 2006-2020
Certification
- Early Childhood Education License
Timeline
Shop Owner
Tri-Star Skate Shop
02.2018 - Current
Teacher
St. Patrick Elementary School
07.2015 - 06.2019
Master of Arts - Teacher Education
Kent State University
Bachelor of Arts - Fine Arts
San Diego State University
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