Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Tavern

Amarillo

Summary

Dynamic entrepreneur with a proven track record in small business operations and strategic planning while owning and operating her own small business for the last 8 years. Skilled in project management and customer relations, I've successfully enhanced operational efficiency and revenue growth. Expert in building lasting relationships and adept in utilizing technology for business advancements.

Overview

15
15
years of professional experience

Work History

Owner

Timber Brooke Boutique
06.2019 - Current
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.

Owner and Retail Consultant

LuLaRoe Tavern
06.2016 - 06.2019
  • Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
  • Provided exceptional customer service, resolving complaints quickly and professionally to maintain brand reputation.
  • Increased sales revenue by effectively upselling and cross-selling retail products to customers.
  • Managed inventory levels, ensuring optimal stock availability for high-demand products.

Marketing and Sales Manager

Burkett Outdoor Advertising
06.2010 - 06.2016
  • Managed sales promotions and marketing strategies for billboard advertising company.
  • Cultivated and maintained strategic alliances with landowners and city departments.
  • Negotiated contracts with landowners to secure optimal location for billboard.
  • Managed sales .
  • Strengthened brand identity by overseeing visual elements such as advertiser design, website layout, and promotional materials.
  • Optimized sales with deeper customer relationships.

Owner and Photographer

Shelby Tavern Photography
06.2010 - 06.2016
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.


Education

BBA - Management

Texas State University
San Marcos, TX
05-2006

High School Diploma -

Amarillo High School
Amarillo, TX
05-2002

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Project management
  • Business management
  • Strategic planning

Timeline

Owner

Timber Brooke Boutique
06.2019 - Current

Owner and Retail Consultant

LuLaRoe Tavern
06.2016 - 06.2019

Marketing and Sales Manager

Burkett Outdoor Advertising
06.2010 - 06.2016

Owner and Photographer

Shelby Tavern Photography
06.2010 - 06.2016

BBA - Management

Texas State University

High School Diploma -

Amarillo High School

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Shelby Tavern