Shelby Taylor
Summary
Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
18
18
years of professional experience
Work History
Floral Merchandiser
Burton & Burton
09.2022 - Current
- Responsible for working with vendors to find new and exciting products
- Working with store teams to implement new programs and department schematics.
- Assisted in the training of new employees on company policies, procedures, product knowledge, and best practices in floral merchandising.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Implemented sales strategies to generate leads and maximize profit margins.
- Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.
Floral Department Manager
Albertsons
03.2016 - 09.2022
- Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements tailored to their preferences.
- Increased sales revenue by implementing effective merchandising techniques and seasonal promotions within the floral department.
- Managed inventory levels, ensuring optimal stock availability while minimizing waste through efficient ordering and rotation practices.
- Developed strong relationships with vendors and negotiated favorable terms, resulting in better prices and improved product quality for customers.
- Mentored junior staff members, providing guidance on best practices in floral design, customer service, and sales techniques.
- Streamlined operational processes within the department, improving overall efficiency and productivity for the team.
- Boosted employee morale by fostering a positive work environment with open communication channels between management and staff.
- Established effective sales strategies that drove store traffic during key holiday seasons such as Valentine''s Day, Mother''s Day, and Christmas.
- Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
- Trained employees on customer order taking and basic floral arranging.
- Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
General Merchandise Manager
Paul's Market
09.2005 - 03.2016
- Improved store sales by implementing innovative merchandising strategies and optimizing product displays.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Interacted with customers to obtain feedback and drive satisfaction.
Education
Associate of Science - Biology With Emphasis in Heath Care
College of Western Idaho
Nampa, IDSkills
- Project Management
- Vendor Relations
- Floral Design
- Product Knowledge
- Customer Service
- Seasonal Trends
- Attention to Detail
- Relationship Building
- Multitasking
- Visual Merchandising
Timeline
Floral Merchandiser
Burton & Burton
09.2022 - Current
Floral Department Manager
Albertsons
03.2016 - 09.2022
General Merchandise Manager
Paul's Market
09.2005 - 03.2016
Associate of Science - Biology With Emphasis in Heath Care
College of Western Idaho
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