Shelby Terry
Spotsylvania,VA
Summary
Compassionate Medical Assistant skilled in patient communication, phlebotomy, and ensuring HIPAA compliance. Committed to enhancing patient care processes and delivering high-quality direct patient care. My experience in customer service has allowed me to be caring and comforting towards new patients.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Next Health Fredericksburg
Fredericksburg, VA
12.2024 - Current
- Managed patient scheduling and follow-up communications efficiently.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Collaborated with team members to enhance patient care processes consistently.
- Directed patients to exam rooms, fielded questions, and prepared for examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed manual vital sign measurements to facilitate timely medical interventions.
- Performed vein access to facilitate IV infusion
- Administered intramuscular and subcutaneous injections with precision and care.
Tanning Associate
Image Sun
Fredericksburg, VA
03.2023 - Current
- Assisted in maintaining cleanliness and organization of tanning equipment and facility.
- Educated clients on proper tanning techniques and skin care products for optimal results.
- Trained new associates on company policies, customer service standards, and operational procedures.
- Educated clients on safe tanning practices, reducing the likelihood of burns or other adverse effects.
- Maintained a clean and hygienic salon environment, ensuring the safety and comfort of all guests.
- Increased sales of tanning packages and products by effectively communicating their benefits to clients.
- Delivered informative sessions to clients regarding health benefits associated with red light therapy and sauna use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VACertified Phlebotomy Technician -
Vital Phlebotomy Institute
Fredericksburg, VACertified Medical Assistant -
Vital Phlebotomy Institute
Fredericksburg, VASkills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Procedure assistance
- CPR Certified
- Specimens collection and processing
- Compassionate caregiver
- Medical supply inventory
- Complex Problem-solving
- Trustworthy companion
- Patient Communication
- Payment collection
Timeline
Medical Assistant
Next Health Fredericksburg
12.2024 - Current
Tanning Associate
Image Sun
03.2023 - Current
High School Diploma -
Spotsylvania High School
Certified Phlebotomy Technician -
Vital Phlebotomy Institute
Certified Medical Assistant -
Vital Phlebotomy Institute
Deans List of Germanna Community College
I have been a straight A student my whole life. I am constantly working to better myself and my knowledge as I work towards my RN license.