Shelby Torrison
Omaha,United States
Summary
Experienced and attentive Restaurant Hostess skilled in monitoring restaurant activity, maintaining efficient seating, and coordinating dining flow. Takes initiative to expedite service with a welcoming atmosphere. Works closely with restaurant staff to uphold quality service standards. Thrives in fast-paced environments and excels under pressure.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Omaha Taphouse Downtown
Omaha, NE
07.2024 - Current
- Greet customers and escort them to their tables.
- Assign seating arrangements based on customer preferences and restaurant policies.
- Manage reservations, waitlists, and special requests for large parties.
- Monitors dining room activity to ensure all guests receive the best service.
- Assist with setting up tables for larger parties.
- Maintains cleanliness standards in the dining area, including wiping down tables and chairs between seatings.
- Provides assistance to servers as needed, including filling and refilling waters, and clearing plates from tables.
- Restock condiments, silverware, napkins, and tablecloths as needed.
- Completes daily side work tasks assigned by management such as rolling silverware, cleaning windows, or folding kid menu's.
- Support serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Greet guests and sit customers at tables or in waiting areas.
Teacher's Assistant
Holy Cross Catholic School Of Defiance
Omaha, NE
10.2023 - 02.2024
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Greeted parents at school events to provide information about curriculum and activities.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Observed student performance in order to assess progress towards academic goals.
- Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension.
- Created visual aids such as bulletin boards or displays to enhance the learning environment.
Cashier
Cavender's Western Outfitters
Omaha, NE
04.2022 - 09.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Omaha Benson High Magnet
Omaha, NE07-2023
Skills
- Reservation coordination
- Conflict Resolution
- Table setting arrangements
- Dining customer service
- Guest Relations
- Supply Restocking
- Relationship Building
- Service prioritization
- Greeting guests
- Customer Service
- Menu board art
- POS system operations
- Table Bussing
- Social Perceptiveness
References
References available upon request.
Timeline
Restaurant Hostess
Omaha Taphouse Downtown
07.2024 - Current
Teacher's Assistant
Holy Cross Catholic School Of Defiance
10.2023 - 02.2024
Cashier
Cavender's Western Outfitters
04.2022 - 09.2022
High School Diploma -
Omaha Benson High Magnet
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