Shelby Wade
Eagle Mountain,UT
Summary
High-performing professional with several years of experience delivering successful improvements for business operations and profitability. Excels in team building. Resourceful district manager and compliance specialist to thrive in fast-paced and changing environments. Works collaboratively with diverse teams to develop and lead a unified, high-performing group, ensuring innovation and success in achieving shared goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
District Manager
VASA Fitness
Eagle Mountain, UT
08.2024 - Current
- Worked with direct reports to develop and implement action plans, improving operating results.
- Mentored team members by demonstrating best practices for sales and customer service.
- Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
- Cultivated positive rapport with associates and team leadership.
- Resolved customer complaints regarding sales and service.
- Coached, developed and motivated team to achieve revenue goals.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Identified and developed top talent to promote performance-oriented culture.
- Identified opportunities for process improvement across multiple locations within the district.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Owner/Operator
CrossFit Erie
Erie , CO
11.2018 - 05.2024
- Set pricing structures according to market analytics and emerging trends.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
- Devised and implemented marketing strategies to attract new clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Mitigated business risks by working closely with staff members and assessing performance.
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Developed business plan and budget to maximize profitability.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw hiring process for new employees, from recruiting to onboarding training.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Built and scaled a business from the ground up, driving profitability by expanding operations, enhancing customer engagement, optimizing processes, and developing innovative strategies across multiple facets of the organization.
Operator/Nutrition Coach
Rejuvenating Nutrition
, Illinois
06.2022 - 02.2024
- Established and maintained effective communication between business units and senior management.
- Successfully grew a business to generate $1 million in annual revenue within 18 months through strategic planning, effective marketing, and operational efficiency. Provided strategic oversight of marketing plans and input for consumers.
- Defined and understood team member responsibilities to enhance group efficiency and performance.
- Performed market analysis to determine competitive advantages of products and services.
- Identified needs of customers promptly and efficiently.
- Facilitated training sessions for new employees on company policies and procedures.
- Provided care ranging from nutrition education to nutrition support for clients with a variety of medical conditions.
- Led cooking classes that demonstrated techniques for preparing nutritious meals at home.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
Education
Associate of Arts - Education
Victor Valley College
Victorville, CASkills
- Multi-unit management
- District expansion
- Team leadership & Development
- Customer service
- Microsoft and Apple Products
Certification
- Enlifted Mindset Course
- Level one and two The Ready State Course
- Two Brain Business mentorship program
- CrossFit Level 1
- USAW
- Menopause for Athletes Course
References
References available upon request.
Timeline
District Manager
VASA Fitness
08.2024 - Current
Operator/Nutrition Coach
Rejuvenating Nutrition
06.2022 - 02.2024
Owner/Operator
CrossFit Erie
11.2018 - 05.2024
- Enlifted Mindset Course
- Level one and two The Ready State Course
- Two Brain Business mentorship program
- CrossFit Level 1
- USAW
- Menopause for Athletes Course
Associate of Arts - Education
Victor Valley College
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