Shelby Williams
Middletown,CA
Summary
Dynamic and customer-focused professional with proven expertise in cash handling and problem-solving, honed at CVS. Recognized for enhancing customer satisfaction through efficient service and maintaining store cleanliness. Adept at multitasking and fostering teamwork, ensuring a positive shopping experience while adhering to safety and operational standards.
Personable and reliable with positive attitude and strong communication skills. Understanding of customer service principles and adept in handling transactions efficiently. Focused on providing excellent service and enhancing customer experience.
Offering strong work ethic and passion for customer interaction, eager to learn and grow within retail environment. Brings ability to quickly understand store operations and handle customer inquiries effectively. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
CVS
12.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Arcade Attendant
Mariner's Arcade
09.2022 - 10.2022
- Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
- Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
- Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
- Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
- Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
- Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
- Answered guest questions to provide fun game experience.
Go Kart Attendant
Grand Prix Amusements
07.2022 - 09.2022
- Enhanced customer satisfaction by providing friendly and efficient service during go-kart races.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Monitored passengers and ride operations and enforced safety regulations.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Reduced accidents on the track by vigilantly monitoring racer behavior and intervening when necessary to maintain safety standards.
- Ensured go-kart track safety by conducting regular inspections and maintenance of karts and equipment.
- Improved operational efficiency by maintaining accurate records of kart usage, condition, and repair needs.
Education
Law
06-2026
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Organization
- Problem-solving acumen
- Cash register operation
- Inventory control
- Store cleanliness maintenance
- Time management mastery
- Organizational skills development
- Basic math skills application
Languages
English
Full Professional
ASL
Limited Working
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
Store Associate - CVS
12.2024 - Current
Arcade Attendant - Mariner's Arcade
09.2022 - 10.2022
Go Kart Attendant - Grand Prix Amusements
07.2022 - 09.2022
Cape May Tech - , Law
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