Shelby Zwolinski
West Warwick
Summary
Highly skilled in customer service, with valuable experience as a waitress, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Demonstrates adaptability and problem-solving capabilities in fast-paced settings, in-depth knowledge of POS system operations, and food safety and sanitation regulations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Waysider Grille
East Greenwich
01.2023 - Current
- Responsible for serving customers in a timely and polite manner.
- Maintain the accuracy of the cash drawer.
- Ensure a safe and clean environment for customers and staff.
- Cleaned tables and chairs to prepare the dining area for the next customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
High School Diploma -
West Warwick High School
One Webster Knight Drive, West Warwick RI06-2025
Skills
- Customer service
- Cash handling
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Safe food handling
- Front of house organization
Accomplishments
- Business Department Award
Courses of Study:
- Academy of Finance CTE, Honors Financial Planning and Investing, Honors Computer Applications, URI Writing 104 Honors, Foundations of Business Law Honors, Economics EEP/Honors, Accounting 1.
Certification
- Certified in CPR (Cardiopulmonary Resuscitation) – awarded December 2024.
References
References available upon request.
Timeline
Server
Waysider Grille
01.2023 - Current
High School Diploma -
West Warwick High School