SHELBY K VOSBURG
Jacksonville,FL
Overview
4
4
years of professional experience
Work History
Health Unit Coordinator
UF Health Jacksonville
Jacksonville, FL
01.2023 - Current
- Register patients for triage
- Read and decipher delivery summaries
- Discharge patients from Epic upon discharge from unit
- Arrive patients for inductions and spontaneous deliveries
- Answer call bells for patients on unit
- Communicate with nurses and doctors regarding patients arrival and needs
- Maintain, read, and create medical charts for patients and babies
- Enter charges into Epic upon discharge of patients
Credentialed Trainer
Epic - Baptist Health
Jacksonville, FL
05.2022 - 08.2022
- Develop and coordinate trainings to help individuals learn company policies & procedures and job tasks.
- Educate end users on the Epic system
- Teach new users how to transition from old system medical records system to Epic
- Manage learning experience consistent with company philosophy and company-wide strategies.
- Produce training materials to engage and educate individuals.
Office Specialist II
Baptist Behavioral Health
Jacksonville, FL
06.2021 - 08.2022
- Train new team members to Behavioral Health to ensure success in their new role.
- Create work flows for new and current policies.
- Travel to other offices to assist in the training and onboarding of new hires.
- Conduct peer interviews for possible new hires.
- Greet/check in patients as they arrive.
- Answer phone calls for all offices on a phone queue.
- Assist providers when needed with scheduling and other office needs.
- Schedule appointments.
- Communicate to coworkers in other offices.
- Collect patient copays and post to patient accounts.
Office Specialist I
Baptist Behavioral Health
Jacksonville, FL
08.2020 - 06.2021
- Greet/check in patients as they arrive.
- Answer phone calls for all offices on a phone queue.
- Assist providers when needed with scheduling and other office needs.
- Schedule appointments.
- Communicate to coworkers in other offices.
- Collect patient copays and post to patient accounts.
Education
Bachelor of Arts - Mass Communications
Piedmont University
Demorest, GA05.2015
Bachelor of Arts - Theatre
Piedmont University
Demorest, GA05.2015
Skills
- Proficient in MS PowerPoint, MS
- Excel, Adobe Photoshop,
- Fireworks, Sony Sound Forge,
- Premiere Pro, Dreamweaver
- Mac OS ; Windows
- Advertising
- Audio Editing
- Broadcast Editing
- Article Editing/Writing
- Programming
- Sales
- Telecommunications
- Web Design
- Scheduling and calendar management
- Advanced MS Office Suite knowledge
- Team collaboration
- Spreadsheet development
- Document editing
- Scanning and copying
- Transcribing correspondence
- Decision-making
- Conflict resolution
- Problem resolution
- Leadership
Affiliations
- Member - National Society of Leadership and Success 2011-2015
- President - Patriots of Piedmont 2011-2015
- Member - Alpha Psi Omega 2012-2013
- Treasurer - Alpha Psi Omega 2013-2015
- Member - United Way Cabinet 2021
- Member - Unit Council UF Health LDRP 2023-present
Timeline
Health Unit Coordinator
UF Health Jacksonville
01.2023 - Current
Credentialed Trainer
Epic - Baptist Health
05.2022 - 08.2022
Office Specialist II
Baptist Behavioral Health
06.2021 - 08.2022
Office Specialist I
Baptist Behavioral Health
08.2020 - 06.2021
Bachelor of Arts - Mass Communications
Piedmont University
Bachelor of Arts - Theatre
Piedmont University