Tyler Williams

• Performed a variety of secretarial/ clerical duties
• Created and maintained a safe patient environment
• Operated a multi-line phone system and overhead paging system.

• Register patients appropriately
• Engaging with a diverse population
• Ensuring all patient info is confidential and accurate.

• Answering incoming calls, emails, and chats promptly and effectively
• Listened and advocated for customers about their complaints, questions, and concerns in a respectful manner
• Provide concise, quality customer service in a professional and courteous manner

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