Shelby Rowe
Lexington,South Carolina
Summary
To leverage my extensive experience in customer service, bookkeeping and money handling to contribute effectively to a dynamic organization. I am committed to exceeding expectations, continuously learning, and seizing opportunities for professional growth.
Overview
6
6
years of professional experience
Work History
Customer Service Representative / Bookkeeper / Cashier / Inventory Clerk / Machine Operator / Warehouse Associate
Carolina Retail Packaging
11.2018 - Current
- Provided exceptional customer service, resolving inquiries and issues promptly and courteously
- Cultivated positive relationships with customers, ensuring high satisfaction levels and repeat business
- Managed accounts receivable and payable, ensuring accuracy and timeliness of transactions
- Processed payments, refunds, and exchanges with a high level of attention to detail
- Implemented efficient bookkeeping practices, contributing to streamlined financial operations
- Handled cash transactions accurately and efficiently, maintaining a balanced cash drawer
- Conducted inventory counts and audits, maintaining accurate stock records
- Operated machinery and equipment according to safety protocols and operational guidelines
- Received, inspected, and stored incoming materials and supplies
- Assisted in stock replenishment and organization to ensure adequate inventory levels
- Monitored machine performance and conducted routine maintenance as needed
- Ensured production targets and quality standards were consistently met
- Picked, packed, and shipped orders accurately and on schedule
- Upheld store policies and procedures to safeguard company assets
- Collaborated with team members to optimize service delivery and enhance customer experience.
Education
High School Diploma -
Lexington High School
06.2014
Skills
- Proficient in customer service techniques and conflict resolution
- Strong understanding of bookkeeping principles and financial record-keeping
- Skilled in handling cash and processing transactions with precision
- Experienced in inventory management and control procedures
- Competent in operating various types of machinery and equipment
- Detail-oriented with a focus on maintaining organized workspaces
- Excellent team player with the ability to collaborate effectively
- Quick learner with a proactive approach to skill development and improvement
References
Available upon request
Timeline
Customer Service Representative / Bookkeeper / Cashier / Inventory Clerk / Machine Operator / Warehouse Associate
Carolina Retail Packaging
11.2018 - Current
High School Diploma -
Lexington High School