Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Salzer

Stillwater,OK

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Comfortable in any job position and fast-paced work environments.

Overview

5
5
years of professional experience

Work History

Co-Manager

Ponca Organic
09.2020 - Current
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.

Server

Zannotti's Wine Bar
06.2022 - 04.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Bartender

Red Lobster
08.2019 - 09.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Education

Clear View High School
Webster, TX

Skills

  • Customer Service
  • Time Management
  • Conflict Resolution
  • Critical Thinking
  • Active Listening
  • Adaptability
  • Interpersonal Skills
  • Organizational Skills
  • Computer Literacy
  • Strong Work Ethic

Timeline

Server

Zannotti's Wine Bar
06.2022 - 04.2023

Co-Manager

Ponca Organic
09.2020 - Current

Bartender

Red Lobster
08.2019 - 09.2020

Clear View High School

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Shelby Salzer