Shelby Shockley
Morristown,TN
Summary
Friendly and reliable while offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Cashier
Lowe's
05.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Production Team Member
Koch Foods Inc.
01.2022 - 05.2022
- Set up, operated and maintained production machinery.
- Assisted with quality assurance by conducting inspections, assigning grades to finished products and removing inferior grade items for recycling or disposal.
- Followed strict safety protocols when dealing with hazardous materials.
Overnight Stock Associate
Walmart
02.2021 - 12.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
Cashier
Hardee's
03.2018 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Morristown East High School
Morristown, TN05.2021
Skills
- Cash Register Operation
- Customer Service
- Product Restocking
- Product Recommendations
- POS Systems
- Order Verification
- Conflict Resolution
Timeline
Cashier
Lowe's
05.2022 - 09.2023
Production Team Member
Koch Foods Inc.
01.2022 - 05.2022
Overnight Stock Associate
Walmart
02.2021 - 12.2021
Cashier
Hardee's
03.2018 - 01.2021
High School Diploma -
Morristown East High School
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