Shelda Francois
Not Hispanic or Latino,FL
Summary
Dynamic Certified Medical Assistant with extensive experience at Orlando Health, excelling in patient care and clinical support. Proficient in vital sign monitoring and HIPAA compliance, I effectively managed appointment scheduling to enhance patient flow. Committed to delivering exceptional service, I assisted in procedures, ensuring patient comfort and safety.
Professional with proven experience and readiness in practical nursing. Skilled in patient care, medical procedures, and clinical support, ensuring high standards and effective results. Strong focus on teamwork, reliability, and adaptability in dynamic healthcare environments. Known for excellent communication, empathy, and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Orlando Health
09.2019 - Current
- Assisted in patient check-in procedures, ensuring accurate collection of demographic information.
- Supported clinical staff in taking vital signs and recording patient medical histories.
- Maintained cleanliness and organization of examination rooms, promoting a safe environment.
- Managed appointment scheduling and coordination to optimize patient flow and minimize wait times.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Education
Diploma - Practical Nursing
Hajgden International College
Orlando, FL12-2021
Diploma -
Concorde Career College
Orlando, FL11-2018
High School Diploma -
Keystone National High School
Miami, FL07-2018
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Vital sign monitoring
- Sterilization techniques
- Immunization administration
- Phlebotomy techniques
- CPR
- OB/GYN procedures
- Basic life support
- Verbal and written communication
- Telephone etiquette
Accomplishments
- Recognized for outstanding dedication to patient care.
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Orlando Health
09.2019 - Current
Diploma - Practical Nursing
Hajgden International College
Diploma -
Concorde Career College
High School Diploma -
Keystone National High School