Sheldon Berry
New Orleans,LA
Summary
Dynamic Sales Manager with a proven track record at Nouveau/Live, excelling in relationship building and sales strategy implementation. Successfully increased revenue by identifying market trends and expanding into new territories. Adept at training sales teams and enhancing client satisfaction through exceptional service and follow-ups. Social media savvy, driving brand visibility through innovative campaigns.
Overview
6
6
years of professional experience
Work History
Sales Manager
Nouveau/Live
07.2020 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies
- Displayed, and consistently updated product so sales were boosted.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Attended industry events and conventions to expain sales opportunities.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns. (Started @814canal, Nouveau’s In-store instagram in October 2023.)
Assistant Manager
Hibbett Sporting Goods
11.2019 - 07.2020
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Managed inventory to ship out and fulfill customer orders.
Sales Associate
Footlocker.com Inc.
10.2018 - 10.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
International High School of New Orleans
New Orleans, LA04.2019
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales presentations
- Client relationship management
- Social media savvy
- Trend analysis
Timeline
Sales Manager
Nouveau/Live
07.2020 - Current
Assistant Manager
Hibbett Sporting Goods
11.2019 - 07.2020
Sales Associate
Footlocker.com Inc.
10.2018 - 10.2019
International High School of New Orleans
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