Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheldon Cheromiah

Laguna,NM

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

26
26
years of professional experience

Work History

Customer Service Representative/Grant Assistant

Cibola Arts Council
07.2018 - 03.2022

Accounts Auditor/Field Engineer

Laguna Development Corporation/ Laguna Industries
08.1996 - 05.1999

Customer Service Representative/ Assistant Grant writer for Cibola Arts Council. Worked under the direction of the Director Robert Gallegos and the Santa Fe Arts Council.

Audited Dancing Casino moneys making sure ledgers balanced and employees were being corrected on miscommunication situations if money was not properly balanced out.

Field engineer-Worked in Scranton Pennsylvania under the contracted of Tobyhanna Army base, refrabricating Army Shelters.

Customer Service Representative for Sky City Casino in Acoma Pueblo.

Manager for Speedy Loans in Grants NM.

Education

Associate of Arts - Electrical Engineering

Spartan School of Aeronautics
Tulsa, OK
06.1999

Associate of Arts - Accounting

S.I.P.I Institution
Albuquerque, NM
08.1995

High School Diploma -

Laguna-Acoma Jr-Sr High School
Laguna, NM
05.1995

Skills

  • Sales Expertise
  • Administrative Support
  • Account Changes

Timeline

Customer Service Representative/Grant Assistant

Cibola Arts Council
07.2018 - 03.2022

Accounts Auditor/Field Engineer

Laguna Development Corporation/ Laguna Industries
08.1996 - 05.1999

Associate of Arts - Electrical Engineering

Spartan School of Aeronautics

Associate of Arts - Accounting

S.I.P.I Institution

High School Diploma -

Laguna-Acoma Jr-Sr High School
Sheldon Cheromiah