Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

SHELDON MILLER

DAYTON,NV

Summary

Accomplished Sales Manager with a proven track record at T&D Machine Products, enhancing sales through strategic planning and relationship building. Mastered product knowledge and sales operations, leading to a significant increase in profitability. Skilled in sales coaching and client relationship management, ensuring customer satisfaction and loyalty. Demonstrated excellence in performance management and verbal communication, driving team success and exceeding sales goals.

Overview

31
31
years of professional experience

Work History

Sales Manager

T&D Machine Products
05.2001 - Current
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Sales

Summit Racing Equipment
01.1997 - 05.2001
  • Streamlined sales processes for enhanced efficiency, resulting in increased productivity and higher sales figures.
  • Organized sales area and work station to showcase products and boost sales.
  • Improved sales techniques and made sales pitches to [Number] potential clients per quarter.
  • Generated personal sales to meet or exceed established sales goals.
  • I took the highest amount of calls company wide, had the highest closure rate and lowest returns

Mechanic

TriStar Mercedes
08.1994 - 12.1996
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Purchased parts and supplies to manage inventorying stock.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.

Education

Automotive And Street Rod - Degree in Automotive And Street Rod / Auto Customi

Wyoming Technical Institute
Laramie, WY
08.1993

General Studies -

Yucaipa High School
Yucaipa, CA
04.1992

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Direct sales
  • Sales process
  • Sales tracking
  • Sales operation
  • Goal setting
  • Sales processes
  • Sales operations
  • Sales coaching
  • New business development
  • Performance management

Timeline

Sales Manager

T&D Machine Products
05.2001 - Current

Sales

Summit Racing Equipment
01.1997 - 05.2001

Mechanic

TriStar Mercedes
08.1994 - 12.1996

Automotive And Street Rod - Degree in Automotive And Street Rod / Auto Customi

Wyoming Technical Institute

General Studies -

Yucaipa High School
SHELDON MILLER