Sheldon Wedderburn
Mount Vernon,NY
Summary
Excellent skills in client relationship management, utilizing various computer systems, and managing day-to-day operations. Superb written and verbal
communication skills with the ability to work collaboratively and under pressure.
Overview
5
5
years of professional experience
Work History
Case Manager
Jewish Child Care Association
01.2023 - Current
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
Residential Counselor
Jewish Child Care Association
06.2019 - 06.2023
- Monitored and documented client progress toward meeting goals and objectives.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Developed and implemented comprehensive individualized treatment plans for high-risk clients in residential setting.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
Education
Master of Public Administration, (MPA) -
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2017
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2015
Skills
- Social Work
- Client Relationship Management
- Staff Oversight
- MS Office Suite (Word, Excel, PowerPoint, Outlook)
- Progress Evaluations
Professional References
- Mr. Vance Waul, Administrative Procurement Analyst, 30-30 Thompson Street, Long Island City, NY, 11101, 718-391-1406, vancewaul@yahoo.com
- Myesha Taylor, Training Supervisor, 1075 Broadway, Pleasantville, NY, 10570, TaylorM@jccany.org
- Janelle Honeywell, Case Manager Supervisor, 1075 Broadway, Pleasantville, NY, 10570, Honeywellj@jccany.org
Tel
(646) 270-2327
Certificates And Titles
- 2017, MPA, John Jay College of criminal justice
- 2015, Bachelor of Arts, John Jay college of criminal justice
- 2018, Electrical and Advanced Electrical, APEX Technical School
Timeline
Case Manager
Jewish Child Care Association
01.2023 - Current
Residential Counselor
Jewish Child Care Association
06.2019 - 06.2023
Master of Public Administration, (MPA) -
John Jay College of Criminal Justice of The City University of New York
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice of The City University of New York
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