Shelia Martin
New Castle,IN
Summary
Accomplished owner offering several years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance, and recordkeeping.
Overview
17
17
years of professional experience
Work History
Store Owner
Rocking M Meat Market
New Castle, IN
09.2020 - Current
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
- Monitored competitor activities to stay informed of industry changes.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Oversaw the maintenance of all equipment used in the store's operations.
- Cultivated relationships with customers to promote repeat business.
- Ensured compliance with state and local laws regarding business operations.
- Created a unique shopping experience for customers by providing personalized service.
Customer Service Representative
STAR Financial Bank
Ander, IN
09.2007 - 10.2010
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Counting money
- Balancing my drawer
- Balancing the vault
- Setup accounts
- Maintenace on accounts
Education
Associate of Science - Agricultural Business And Management
Black Hawk East
Kewanee, IL05-2002
Skills
- Inventory Control
- Promotional planning
- Financial Planning
- Business marketing
- Employee Scheduling
- Sales management
Affiliations
- I am currently a 4-H volunteer
- volunteer at my children's school
- active in our church
Timeline
Store Owner
Rocking M Meat Market
09.2020 - Current
Customer Service Representative
STAR Financial Bank
09.2007 - 10.2010
Associate of Science - Agricultural Business And Management
Black Hawk East
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