Shelia M. Bradley Wright
Memphis,Tennessee
Summary
Operations and community-focused leader with experience managing portfolios, teams, and cross-functional partnerships across healthcare, property management, education, and public-facing service roles. Known for improving efficiency, supporting budgets and vendor relationships, and strengthening guest, client, and stakeholder experiences through clear communication and reliable execution.
Overview
30
30
years of professional experience
Work History
Property Management Manager
R & R Hostels
03.2020 - Current
- Direct operations for a portfolio of 50 short-term rental properties located across multiple states
- Lead and supervise a team of 12 property hosts, ensuring exceptional guest experiences and operational efficiency
- Developed and implemented marketing strategies that maximized occupancy and increased revenue
- Screened applicants and managed guest communications from reservation through departure, ensuring seamless experiences
- Resolve customer concerns and emergency situations while maintaining high service standards
- Coordinated contractors, managed maintenance projects, and conducted property inspections to uphold quality standards
- Manage budgets, monitor expenses, and prepare operational reports
- Build strong relationships with guests, vendors, contractors, and community stakeholders
Chief Operating Officer / Co-Owner
C and S Political
03.2019 - Current
- Oversaw daily operations of political consulting firm, ensuring seamless project execution and client satisfaction.
- Delivered comprehensive consulting services for political campaigns, enhancing strategic execution.
- Political Strategy Development: Comprehensive planning, field and digital integration, and phone banking.
- Messaging & Communications: Message architecture, speechwriting, and press releases.
- Public Relations & Media Engagement: Media buying partnerships, digital advertising, and social media optimization.
- Voter Outreach & Engagement: Door-to-door canvassing, phone banking, and peer-to-peer texting.
- Data Analytics & Research: Voter file analysis, predictive modeling, and micro-targeting.
- Election Compliance & Strategy: Campaign finance tracking and FEC/state filing services.
- Managed and optimized company website to improve user engagement and accessibility. CandSPolitical.com
Chief Operating Officer / Co-Owner
C and S Lab Management
03.2019 - 12.2022
- Directed daily operations for a healthcare laboratory serving diverse communities
- Oversaw budgeting, regulatory compliance, and operational performance
- Managed and mentored team of 20 employees, fostering skill development and enhancing team capabilities
- Developed new revenue stream through innovative business development initiatives, contributing to financial growth
- Negotiated contracts with Medicare, Medicaid, and major commercial insurance providers
- Established strategic partnerships with laboratories across multiple states, expanding service reach and collaboration opportunities
- Strengthened community relationships through outreach initiatives and strategic partnerships
- Introduced community-based genetic screening programs for Cancer Genomics and Pharmacogenetics and Alzheimer's disease through a non-invasive buccal swab
- Recognized and featured on local/national news as the first testing centers
Chief Operating Officer / Co-Owner
C and S Marketing
01.2017 - 03.2019
- Oversaw operations across Tennessee, Arkansas, and Mississippi, ensuring adherence to company standards and service quality
- Led a team of 50 employees, fostering a collaborative environment to enhance operational efficiency
- Achieved top ISO ranking in tri-state area by delivering exceptional service and support.
- Coordinated daily operations at C and S Marketing, streamlining processes to support business objectives.
- Hired, Trained and On-Boarded all employees on how to activate the Government Issued Cell Phones
- Managed event locations throughout the Tri-State Community including Nursing Homes, Adult Day Care Facilities, Schools, Shelters, Colleges Campus/Universities
Standardized Patient Teacher for Medical Students
University of Tennessee Health Sciences
07.2017 - Current
- Delivered targeted feedback to medical students on communication, clinical skills, and professionalism to enhance their learning experience
- Engaged in simulated medical encounters, facilitating practice in history-taking, physical examination, and diagnostic skills for student development
- Provide constructive feedback to students based on predefined evaluation criteria and performance standards
- Collaborate with faculty members and simulation center staff to enhance the educational experience for students
- Supported assessment and evaluation of students' clinical competencies and communication skills during simulated encounters to ensure effective learning outcomes
- Maintain confidentiality and professionalism while portraying patient roles and participating in student assessments
- Portray patient roles accurately and consistently following specific case scenarios and behavioral cues
Substitute Teacher (Mathematics)
Memphis City School Board of Education
10.2019 - 06.2017
- Adapted teaching methods and strategies to accommodate diverse learning styles and needs of students in Memphis City Schools
- Implement lesson plans and instructional materials provided by the regular classroom teacher
- Maintain a positive and respectful classroom environment conducive to learning
- Manage classroom activities, transitions, and behavior following school policies and procedures
- Communicated updates on student progress to school staff, administrators, and parents to foster collaborative support
- Follow Memphis City Schools' procedures and emergency protocols to ensure a safe learning environment
- Uphold academic standards and expectations set by the school district
- Collaborated with educators and staff to enhance student learning and well-being across Memphis City Schools
Assistant Manager, Fur Salon (Memphis and Dublin, Ohio)
Goldsmith Department Store
12.1999 - 10.2019
- Supported Store Manager in overseeing daily store operations to enhance efficiency, drive profitability, and deliver exceptional customer service
- Supervise, train, coach, and develop team members to maximize performance and achieve sales goals
- Managed a team of 8 employees to ensure effective daily operations.
- Collaborate with leadership to implement operational improvements and achieve company objectives
- Monitor inventory levels, coordinate merchandise ordering, and conduct regular inventory audits to minimize shrinkage
- Analyze sales reports and key performance indicators (KPIs) to identify growth opportunities and areas for improvement
- Oversee cash handling, deposits, register reconciliation, and financial reporting accuracy
- Execute merchandising standards, promotional displays, and planogram implementation to drive sales
- Resolve customer complaints and escalated issues promptly to ensure a positive shopping experience
- Fostered positive, team-oriented work environment that promoted employee engagement and retention
Director of Promotions and Special Events
Center City Commission
08.1998 - 12.1999
- Planned, organized and executed the Memphis Holiday Parade
- Developed and executed promotional strategies and special event programs that enhanced brand visibility and engagement, supporting organizational goals
- Develop and execute comprehensive promotional strategies and special event programs to enhance brand visibility, drive engagement, and support organizational goals
- Lead, mentor, and supervise promotions and events staff, interns, and volunteers to ensure seamless event execution
- Manage event budgets, negotiate vendor contracts, and ensure cost-effective execution while maximizing return on investment
- Build and maintain strategic partnerships with sponsors, media outlets, community organizations, and corporate partners
- Built and maintained strategic partnerships with sponsors, media outlets, and community organizations to strengthen collaborations and drive event success
- Lead, mentor, and supervise promotions and events staff, interns, and volunteers to ensure seamless event execution
- Lead, mentor, and supervise promotions and events staff, interns, and volunteers to ensure seamless event execution
- Serve as the organization's public representative at events, fostering community relations and strengthening brand reputation
- Coordinate cross-promotional opportunities with clients, advertisers, and community stakeholders to drive revenue
- Oversee event logistics, including venue selection, permits, staffing, security, vendor coordination, and on-site management
- Ensure all events comply with safety regulations, insurance requirements, and organizational policies
- Ensure all events comply with safety regulations, insurance requirements, and organizational policies
- Collaborate with marketing teams to create integrated campaigns across radio, television, digital, social media, and print platforms
- Serve as the organization's public representative at events, fostering community relations and strengthening brand reputation
- Serve as the organization's public representative at events, fostering community relations and strengthening brand reputation
- Coordinate cross-promotional opportunities with clients, advertisers, and community stakeholders to drive revenue
- Coordinate cross-promotional opportunities with clients, advertisers, and community stakeholders to drive revenue
- Ensure all events comply with safety regulations, insurance requirements, and organizational policies
- Ensure all events comply with safety regulations, insurance requirements, and organizational policies
- Collaborate with marketing teams to create integrated campaigns across radio, television, digital, social media, and print platforms
Staff of 6
Leisure Management International
12.1996 - 08.1998
- Led team of six employees, enhancing operational efficiency and fostering teamwork.
- Developed and executed marketing strategies for large-scale events and activities at venue, driving engagement and attendance.
- Managed marketing budgets, optimizing resources to maximize campaign effectiveness.
- Analyze market trends, conduct audience research, and monitor performance metrics to evaluate campaign effectiveness
- Work closely with internal departments, event organizers, and external partners to ensure seamless marketing operations
- Collaborate with the marketing team to create engaging content for various channels, including digital, social media, and traditional marketing
- Provide input on creative concepts, messaging, and design to resonate with target audiences
- Collaborate with vendors, agencies, and stakeholders to execute marketing initiatives that align with venue objectives
Education
Master of Science - Education
Cambridge College
01-2014
Bachelor of Science - Marketing, Computer Science
Southern A&M University
01-1987
Completed Undergraduate Studies -
Bishop College
01-1984
High School Diploma -
Hamilton High School
05-1983
Skills
- Operations management
- Vendor management
- Property maintenance
- Revenue optimization
- Financial management
- Contract negotiation
- Project management
- Operational leadership
- Team leadership
- Recruitment training
- Community relations
- Tenant engagement
- Customer communication
Timeline
Property Management Manager
R & R Hostels
03.2020 - Current
Substitute Teacher (Mathematics)
Memphis City School Board of Education
10.2019 - 06.2017
Chief Operating Officer / Co-Owner
C and S Political
03.2019 - Current
Chief Operating Officer / Co-Owner
C and S Lab Management
03.2019 - 12.2022
Standardized Patient Teacher for Medical Students
University of Tennessee Health Sciences
07.2017 - Current
Chief Operating Officer / Co-Owner
C and S Marketing
01.2017 - 03.2019
Assistant Manager, Fur Salon (Memphis and Dublin, Ohio)
Goldsmith Department Store
12.1999 - 10.2019
Director of Promotions and Special Events
Center City Commission
08.1998 - 12.1999
Staff of 6
Leisure Management International
12.1996 - 08.1998
Master of Science - Education
Cambridge College
Bachelor of Science - Marketing, Computer Science
Southern A&M University
Completed Undergraduate Studies -
Bishop College
High School Diploma -
Hamilton High School