Shelia Robbins
Miami
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Nursing Unit Secretary
University of Miami Health System
05.2010 - Current
- Provided front-line support for patient inquiries, delivering exceptional service to improve patient satisfaction.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Facilitated communication between patients, families, and healthcare providers to enhance care coordination.
- Assisted in training new staff on administrative procedures and use of hospital systems.
Staffing and Payroll Coordinator
Villa Maria Nursing Center
05.2000 - 04.2009
- Managed timekeeping and payroll processing for 400+ employees using Kronos, ensuring compliance with labor regulations and internal policies.
- Coordinated timekeeping and attendance systems to enhance accuracy in payroll calculations.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Coordinated staff schedules and managed resource allocation to optimize operational efficiency.
- Developed training materials and conducted workshops to enhance team skills and knowledge retention.
Education
High School Diploma -
Goliath Academy
Miami01-2008
Skills
- Adaptable to change
- Patient confidentiality
- Medical record management
- Medical terminology proficiency
Certification
- Basic Life Support License - Exp. 2027
Timeline
Nursing Unit Secretary
University of Miami Health System
05.2010 - Current
Staffing and Payroll Coordinator
Villa Maria Nursing Center
05.2000 - 04.2009
High School Diploma -
Goliath Academy