Open To Work
Jodie Cain
Vienna,WV
Summary
Dependable individual with excellent communication and organizational abilities. Proven success in multitasking and maintaining quality standards. Ready to transition into a role focused on community support following extensive family caregiving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nursing Unit Secretary
HealthSouth - Encompass Heath
08.2017 - 02.2019
- Assisted nursing staff with administrative tasks to ensure efficient unit operations.
- Coordinated patient admissions and discharges, maintaining accurate records in electronic health systems.
- Managed communication between healthcare team members, facilitating timely updates on patient status.
- Scheduled appointments and tests for patients, optimizing unit workflow and resource allocation.
- Supported data entry for patient information, enhancing accuracy of electronic health records documentation.
- Responded to inquiries from patients and families, providing information and directing them to appropriate resources.
Billing Agent
Suddenlink
10.2016 - 04.2017
- Processed billing inquiries efficiently, ensuring accurate account information for customers.
- Assisted customers with payment options, enhancing user satisfaction and retention.
- Analyzed billing discrepancies, resolving issues promptly to maintain financial accuracy.
- Answered phone calls and provided friendly, knowledgeable service regarding billing issues.
- Responded to customer concerns and questions on daily basis.
LIne Inspector
Wincore Windows
05.2011 - 02.2015
- Assisted nursing staff with administrative tasks to ensure efficient unit operations.
- Coordinated patient admissions and discharges, maintaining accurate records in electronic health systems.
- Managed communication between healthcare team members, facilitating timely updates on patient status.
- Scheduled appointments and tests for patients, optimizing unit workflow and resource allocation.
- Supported data entry for patient information, enhancing accuracy of electronic health records documentation.
- Responded to inquiries from patients and families, providing information and directing them to appropriate resources.
Education
Certification - Phlebotomy
Washington County Career Center
Marietta, OH05.2003
Parkersburg High School
Parkersburg, WV05.2001
Skills
- Adaptable to change
- Patient confidentiality
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
Certification
Phlebotomist
Timeline
Nursing Unit Secretary
HealthSouth - Encompass Heath
08.2017 - 02.2019
Billing Agent
Suddenlink
10.2016 - 04.2017
LIne Inspector
Wincore Windows
05.2011 - 02.2015
Certification - Phlebotomy
Washington County Career Center
Parkersburg High School
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