Shelia Tate
Lithia Springs,GA
Summary
Dynamic Title Clerk with extensive experience at Hybrid Motorsports, excelling in title processing and problem-solving. Proven track record of enhancing customer satisfaction through efficient management of title transfers and meticulous attention to detail. Skilled in notary public services, fostering strong relationships with clients and stakeholders to ensure seamless transactions.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Title Clerk
Hybrid Motorsports
06.2007 - 06.2025
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Communicated with customers to resolve common title issues.
- Contacted Georgia Motor Vehicle Department to determine status of pending titles.
- Optimized customer experience, responding promptly and professionally to inquiries regarding title status and requirements.
- Reduced customer wait times by efficiently managing queue of title applications and inquiries.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
- Served as a liaison between buyers and sellers during the titling process, ensuring all parties were informed about their responsibilities.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Developed and maintained relationships with title companies, lenders and other stakeholders to facilitate smooth transactions.
- Calculated and remitted state sales tax, service, and other charges.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
Sale Day Driver Part Time
Manheim Auto Auction
01.2007 - 03.2007
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered goods and products to customer on time and in excellent condition.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Title Clerk
International Motorsports
06.1998 - 03.2007
- Fostered positive relationships with customers, addressing concerns and guiding them through title transfer process with empathy and expertise.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Accelerated processing times for titles, establishing productive relationships with DMV offices and other external agencies.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
- Negotiated successfully with lienholders to resolve outstanding debt issues impacting clients'' ability to secure clear vehicle titles promptly.
- Improved customer satisfaction by providing detailed explanations of title transfer processes and requirements.
- Communicated with customers to resolve common title issues.
- Streamlined title processing by efficiently managing documentation and maintaining accurate records.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
Skills
- Notary public
- Title examination
- Temporary tags
- Title processing
- Problem-solving
- Administrative skills
- Detail-oriented
Certification
- Tag and Title Certification Training - GIADA Austell, GA
Timeline
Title Clerk
Hybrid Motorsports
06.2007 - 06.2025
Sale Day Driver Part Time
Manheim Auto Auction
01.2007 - 03.2007
Title Clerk
International Motorsports
06.1998 - 03.2007
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