Shelita Dunlap
Miami
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
4
4
years of professional experience
Work History
Receptionist
Miami patrol eagle
Miami
03.2023 - Current
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Scheduled and confirmed appointments and meetings for management team.
- Updated daily log book with information about visitors entering the premises.
- Scheduled and confirmed appointments.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Answered and directed incoming calls using multi-line telephone system.
Security Site Supervisor
Allied Universal Security Services
Miami
03.2021 - 03.2023
- Maintained positive environment dedicated to teamwork and performance.
- Monitored access control systems, CCTV footage, and alarm systems.
- Oversaw closed-circuit television cameras and monitored for threats.
Skills
- Multi-line phone systems
- Appointment scheduling
- Account management
- Inventory management
- Customer service
- Visitor management
- Team collaboration
- Data entry
- Reception desk management
- Multi-line phone system operation
- Security
Timeline
Receptionist
Miami patrol eagle
03.2023 - Current
Security Site Supervisor
Allied Universal Security Services
03.2021 - 03.2023