Shellby Pancheri
Nampa ,ID
Summary
Dedicated professional with experience leading dispatching activities using team management and complex problem solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Overview
12
12
years of professional experience
Work History
Dispatcher
Sunroc
06.2020 - 03.2022
- dispatched trucks to their local jobs
- scheduled for future routing as well as help log all trucks returning to the lot
- communicating with drivers, production supervisors, and clients to ensure efficient production and delivery
- managed high-stress situations calmly and effectively, ensuring timely assistance to those in need
Lead Clerk
Winco Foods
08.2015 - 05.2020
- reviewed stock levels and shelves and pulled new inventory from stockroom to replenish floor
- trained new team members in cash register operations, stock procedure and customer service
- over 7 or more cashiers to identify in strength and weaknesses in customer service, payment processing or merchandising plans and maximizing performance
- interviewed and vetted job applications to make effective hiring decisions and fill vacancies with strong team members
Assistant Store Manager
SONIC DRIVE IN
07.2010 - 08.2015
- prepared staff work schedules and assigned team members to specific duties
- structured HR consulting services to support clients during organizational developments and changes
- delegated work to staff, setting priorities and goals
Education
High School Diploma -
Ridgeline High School
Nampa, ID05-2012
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- efficient in word, excel and typing
- maintaining calls
- critical thinker
Timeline
Dispatcher
Sunroc
06.2020 - 03.2022
Lead Clerk
Winco Foods
08.2015 - 05.2020
Assistant Store Manager
SONIC DRIVE IN
07.2010 - 08.2015
High School Diploma -
Ridgeline High School
Similar Profiles
Sam CoyleSam Coyle
Forman/Grader at SunrocForman/Grader at Sunroc
Amanda ShookAmanda Shook
Administrative Assistant at SunrocAdministrative Assistant at Sunroc
Jose Perez JrJose Perez Jr
CDL Truck Driver at SunrocCDL Truck Driver at Sunroc