Shelley Bobb
Houston,TX
Summary
Highly skilled Office Administrator with over 20 years of experience in project planning, logistical coordinating, and supporting daily operational and leading administrative functions while ensuring confidentiality in a fast-moving environments. Known for promptness and paying meticulous attention to detail that drives exceptional organizational abilities, consistently delivering outstanding customer service through effective communication and strong interpersonal skills. Proven leadership capabilities which led to improved efficiency in payroll submission, streamlined supply ordering processes that produced optimal results. Committed to fostering a collaborative team-building atmosphere that drives proven data and enhances overall productivity.
Overview
19
19
years of professional experience
Work History
Student Information Representative
MacGregor Elementary School- HISD
Houston, TX
08.2021 - Current
- Managed student enrollment and withdrawals in compliance with district policies.
- Supported faculty and administrators with registration processes and policy adherence.
- Provided student services for 550+ students, addressing academic and administrative needs.
- Processed transcripts and evaluated records to support graduation readiness.
- Maintained accurate, confidential student records in alignment with best practices.
- Performed data entry and reporting functions to support campus and district needs.
- Communicated grade and course updates to ensure instructional accuracy.
- Assisted with operational needs, including substitute teacher coordination.
Student Information Representative
Lanier Middle School
08.2015 - 08.2021
- Managed student enrollment and withdrawal processes in full compliance with district and institutional policies.
- Advised faculty and administrators on registration procedures, improving operational efficiency and accuracy.
- Delivered comprehensive student services for a population of 1,500+ students.
- Processed and maintained incoming and outgoing transcripts with a high level of accuracy.
- Evaluated academic records to monitor student progress and verify graduation eligibility.
- Maintained and updated student records, ensuring data integrity, security, and FERPA compliance.
- Performed data entry and data retrieval to generate detailed narrative and statistical reports.
- Coordinated and communicated course and grade updates with faculty in a timely manner.
Data Clerk III
Lockhart Elementary School- HISD
11.2011 - 08.2015
- Performed advanced administrative support in alignment with district policies and procedures.
- Maintained accurate student records while providing clerical and front office support.
- Managed student discipline records and ensured proper documentation.
- Coordinated after-school programs and field trip scheduling.
- Oversaw textbook distribution and tracked outstanding balances.
- Organized and maintained student enrollment records in compliance with district regulations.
Secretary I
Health & Medical Services / Counseling & Guidance- HISD
02.2008 - 11.2011
- Delivered administrative support through document preparation, file management, and correspondence review.
- Managed front office operations, including calls, visitor coordination, and inquiry resolution.
- Prepared reports, forms, and personnel documents with accuracy and attention to detail.
- Maintained executive calendars, scheduled meetings, and supported leadership briefings.
- Coordinated office operations and facilitated communication across departments.
- Processed and verified documents and transactions, ensuring accurate and organized records.
General Clerk I/Registrar Clerk
Lee High School- HISD
01.2007 - 02.2008
- Maintained and verified student academic records, ensuring accurate posting of courses, grades, and test scores.
- Ensured compliance with state and district requirements for course validation, promotion, and graduation.
- Managed student scheduling and enrollment, aligning with individualized education plans.
- Processed requests for transcripts and permanent records in accordance with established procedures.
- Created and maintained student academic files with a high level of accuracy and confidentiality.
- Oversaw daily registrar office operations and provided administrative support, including data management and report preparation.
Education
Master of Science - General Studies
University of Houston
Houston, TXSkills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Google Slides/Doc), TEAMS, Chancery, PeopleSoft, SIR (Student Information Representative), and SAP/SRM
- Goal-oriented mindset
- Customer support
- Customer relations
Timeline
Student Information Representative
MacGregor Elementary School- HISD
08.2021 - Current
Student Information Representative
Lanier Middle School
08.2015 - 08.2021
Data Clerk III
Lockhart Elementary School- HISD
11.2011 - 08.2015
Secretary I
Health & Medical Services / Counseling & Guidance- HISD
02.2008 - 11.2011
General Clerk I/Registrar Clerk
Lee High School- HISD
01.2007 - 02.2008
Master of Science - General Studies
University of Houston