Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelley Halle

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience
1
1
Certification

Work History

City Hall Receptionist

City Of Bellingham
12.2018 - Current
  • Enhanced customer satisfaction by efficiently managing incoming calls and addressing inquiries.
  • Streamlined call routing for improved service by directing callers to appropriate departments.

Park Ambassador

City Of Bellingham
04.2018 - 10.2018
  • Enhanced visitor experience by providing exceptional customer service and promptly addressing concerns.
  • Promoted park safety by enforcing rules and regulations, ensuring a secure environment for all guests.
  • Facilitated enjoyable experiences with in-depth knowledge of park attractions and amenities.
  • Assisted in the planning and execution of park events, resulting in increased attendance and guest satisfaction.

Docent Coordinator & Educator

Whatcom Museum Foundation
08.2017 - 04.2018
  • Enhanced visitor experience by providing engaging and informative guided tours.
  • Developed captivating presentations for diverse audiences, catering to various age groups and interests.
  • Collaborated with museum staff to create interactive exhibits and educational materials.
  • Conducted thorough research on exhibit content to ensure accurate and up-to-date information was delivered during tours.
  • Assisted educators with curriculum development for school group visits, aligning content with state standards for history education.
  • Coordinated volunteer schedules, ensuring adequate coverage for daily tours as well as special events or programs.

Family Interactive Gallery Associate

Whatnot Museum Foundation
11.2015 - 12.2017
  • Enhanced visitor experience by providing informative and engaging tours of gallery exhibits.
  • Assisted in the curation of new exhibits, ensuring a diverse and captivating selection of artwork for display.
  • Developed strong relationships with clients, leading to repeat business and referrals for the gallery.
  • Provided exceptional customer service by addressing inquiries promptly and professionally, ensuring client satisfaction throughout their interaction with the gallery.

Archaeological Research Technician

Museum Of Anthropology
04.2006 - 06.2010
  • Inspected, dated and authenticated material evidence and documented information for research purposes.
  • Enhanced artifact preservation by implementing proper cleaning, labeling, and storage techniques.
  • Assisted in the identification of historical objects through meticulous analysis and research.
  • Contributed to archaeological reports and publications by providing accurate data on retrieved artifacts.

Education

Bachelor of Arts - Physical Anthropology

University of Winnipeg
Winnipeg, Manitoba, Canada

Master of Arts - Integrated Studies

University of Athabasca
Athabasca, Alberta, Canada

Skills

  • Information Services
  • Critical Thinking Skills
  • Visitor and Customer Relations
  • Switchboard Operations
  • Business Correspondence
  • Performance Goals
  • Team Goals
  • Quality Assurance Evaluation
  • Confidentiality Requirements
  • Good Judgment
  • Quality Standards
  • Customer Experience

Certification

Washington State Diver License


Notary Public


Adult First Aid/CPR AED


Timeline

City Hall Receptionist

City Of Bellingham
12.2018 - Current

Park Ambassador

City Of Bellingham
04.2018 - 10.2018

Docent Coordinator & Educator

Whatcom Museum Foundation
08.2017 - 04.2018

Family Interactive Gallery Associate

Whatnot Museum Foundation
11.2015 - 12.2017

Archaeological Research Technician

Museum Of Anthropology
04.2006 - 06.2010

Bachelor of Arts - Physical Anthropology

University of Winnipeg

Master of Arts - Integrated Studies

University of Athabasca

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Shelley Halle